Enforcement Agent

Enforcement Agent

Full-Time 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit properties to arrange debt payments and assist debtors with their queries.
  • Company: Join a leading client in the collections industry, known for growth and support.
  • Benefits: Earn £26,000 plus bonuses, enjoy 29 days holiday, and access health support.
  • Why this job: Gain full training, develop skills, and make a positive impact while earning well.
  • Qualifications: Must have a full UK driver's license and 2 years driving experience.
  • Other info: Ideal backgrounds include security, armed forces, or prison work, but not essential.

The predicted salary is between 26000 - 36000 £ per year.

I am working with a leading client within the collections industry, who are looking for a new Enforcement Agent to join their ever-growing business. Don't worry if you have no experience working this specific role, full training will be provided, helping you become fully skilled and certified!

You must have a full UK driver's license and have 2 years' experience driving a vehicle.

Location: My client is looking for Enforcement officers throughout the UK. 8-hour days (1 hour of that will be travelling).

About you:

  • Natural people person
  • Trustworthy
  • Calm when dealing with pressured situations
  • Able to adapt to new environments
  • Keen to learn new skills
  • Flexible
  • Motivated to achieve goals and targets
  • Having a background working at a Prison would be ideal, not essential
  • Having a background in Security would be ideal, not essential
  • Having a background in the Armed forces would be ideal, not essential

Job duties will include:

  • Visiting debtor's properties to arrange payment of outstanding debts
  • Setting up and agreeing repayment arrangements
  • Assisting debtors in completing questionnaires
  • Taking control of goods - where required
  • Removing goods - where necessary
  • Compiling short reports about your visit, along with any necessary paperwork
  • Assessing debtor vulnerability and signposting them to support services - if required
  • Liaising with office-based colleagues regarding active cases

Benefits:

  • £26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000)
  • Achievable bonus level of at least double your basic salary
  • 29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
  • Company vehicle, fuel card and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Access to an Earnings on Demand Scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care voucher
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Contact Detail:

LJ Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Enforcement Agent

✨Tip Number 1

Familiarise yourself with the collections industry and the role of an Enforcement Agent. Understanding the key responsibilities and challenges will help you demonstrate your enthusiasm and readiness to learn during any interviews.

✨Tip Number 2

Highlight your people skills and ability to remain calm under pressure. These traits are crucial for an Enforcement Agent, so think of examples from your past experiences that showcase these qualities.

✨Tip Number 3

If you have a background in security, the armed forces, or even experience working in a prison, make sure to mention this in conversations. These experiences can set you apart from other candidates and show your capability to handle challenging situations.

✨Tip Number 4

Be prepared to discuss your flexibility and motivation to achieve targets. Think about how you can contribute to the company's goals and be ready to share your thoughts on how you would approach achieving them.

We think you need these skills to ace Enforcement Agent

Excellent Communication Skills
Interpersonal Skills
Conflict Resolution
Negotiation Skills
Problem-Solving Skills
Ability to Work Under Pressure
Adaptability
Time Management
Attention to Detail
Empathy
Report Writing
Understanding of Vulnerability Assessment
Motivation and Goal Orientation
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Enforcement Agent role. Emphasise any experience in customer service, security, or similar fields, even if it's not directly related.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Mention your ability to remain calm under pressure and your eagerness to learn new skills. Relate your personal qualities to the job requirements.

Highlight Your Driving Experience: Since a full UK driver's license and two years of driving experience are required, make sure to clearly state this in your application. Include any relevant details about your driving history.

Showcase Adaptability and Motivation: In your application, provide examples of how you've adapted to new environments or situations in the past. This will demonstrate your flexibility and motivation to achieve goals, which are key traits for this role.

How to prepare for a job interview at LJ Recruitment

✨Show Your People Skills

As an Enforcement Agent, you'll be dealing with a variety of people in different situations. Highlight your ability to connect with others and remain calm under pressure during the interview. Share examples from past experiences where you've successfully navigated challenging interactions.

✨Demonstrate Adaptability

The role requires you to adapt to new environments and situations quickly. Be prepared to discuss times when you've had to adjust your approach or learn new skills on the job. This will show your potential employer that you're flexible and eager to grow.

✨Emphasise Your Motivation

Employers are looking for candidates who are motivated to achieve goals and targets. During the interview, express your enthusiasm for the role and how you plan to meet and exceed expectations. Mention any relevant achievements that demonstrate your drive.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle specific situations related to debt collection and be ready to articulate your thought process clearly.

Enforcement Agent
LJ Recruitment
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