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For Companies At a Glance
- Tasks: Lead daily operations, ensuring guest satisfaction and safety in a vibrant leisure environment.
- Company: Join a dynamic team in the exciting leisure industry based in Camberley.
- Benefits: Enjoy a competitive salary of £26,500 and opportunities for career growth.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real impact.
- Qualifications: Looking for strong leaders with customer service experience and excellent communication skills.
- Other info: Previous experience in leisure or hospitality is a bonus; First Aid certification is a plus.
I am on the hunt for a Duty Manager, for one of my clients based in Camberley.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
This is a full-time position within the leisure industry
Salary – £26,500 per annum
The Duty Manager will oversee daily operations, ensuring the safety and satisfaction of guests. Responsibilities include supervising staff, handling guest inquiries and complaints, maintaining park facilities, and ensuring compliance with health and safety regulations. The Duty Manager will also be involved in training staff, monitoring inventory, and managing shift schedules.
Qualifications
Proficiency in staff supervision, leadership, and team management
Experience in customer service and handling guest inquiries and complaints
Knowledge of health and safety regulations, and facility maintenance
Strong organizational skills and ability to manage shift schedules and inventory
Excellent communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Previous experience in the leisure, hospitality, or adventure park industry is a plus
First Aid certification is advantageous
Duty Manager employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the leisure industry, especially the specific challenges and trends in adventure parks. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Network with professionals in the leisure and hospitality sectors. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for the Duty Manager position.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership and problem-solving skills. Be ready to discuss how you've successfully managed teams and resolved guest complaints in a fast-paced environment.
✨Tip Number 4
Highlight any relevant certifications, such as First Aid, during your conversations. This not only shows your commitment to safety but also sets you apart from other candidates who may not have this qualification.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in staff supervision, customer service, and any previous roles in the leisure or hospitality industry. Use specific examples to demonstrate your leadership skills and ability to handle guest inquiries.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the leisure industry and explain why you are the ideal candidate for the Duty Manager position. Mention your knowledge of health and safety regulations and how you can contribute to maintaining a safe environment for guests.
Showcase Relevant Skills: Emphasise your organisational skills and ability to manage shift schedules effectively. Provide examples of how you've successfully trained staff or managed inventory in previous roles, as these are key responsibilities of the Duty Manager.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a management role.
How to prepare for a job interview at LJ Recruitment
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be supervising staff and leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Use specific examples to illustrate your ability to motivate and guide others.
✨Demonstrate Customer Service Expertise
Customer satisfaction is key in the leisure industry. Be ready to share instances where you've handled guest inquiries or complaints effectively. Highlight your problem-solving skills and how you ensure a positive experience for guests.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the leisure industry. During the interview, be prepared to discuss how you would ensure compliance and maintain a safe environment for both guests and staff.
✨Prepare for Fast-Paced Scenarios
The role requires working in a dynamic environment. Think of examples from your past where you've thrived under pressure or adapted quickly to changing situations. This will demonstrate your ability to handle the demands of the job.
