Deputy Manager - Corporate Services in City of London

Deputy Manager - Corporate Services

Location: Central London

Salary: £60,000 per annum

Working Pattern: Full-time | Fully Office-Based

Industry: Banking & Financial Services

About the Role

We are seeking an experienced and highly organised Deputy Manager - Corporate Services to join a well-established international bank based in Central London.

This is an excellent opportunity for a banking professional with a strong background in corporate banking operations, client servicing and regulatory compliance to take on a key role within a busy Corporate Services department.

The successful candidate will be responsible for overseeing day-to-day operations, managing corporate client relationships, ensuring regulatory compliance and supervising team members to deliver an efficient and high-quality service.

Key Responsibilities

• Oversee the daily operations of the Corporate Services department, ensuring accuracy, efficiency and excellent customer service.
• Manage corporate client enquiries relating to payments, account opening, cheque book requests and fixed deposits.
• Oversee the onboarding of new corporate clients, ensuring adherence to AML, KYC and regulatory requirements.
• Conduct periodic reviews and renewals of corporate accounts, maintaining accurate and up-to-date client records.
• Work closely with Compliance to manage regulatory risks, particularly those associated with clients operating in high-risk jurisdictions.
• Supervise and review the work of Assistant Managers and Associates, ensuring high operational standards.
• Verify and authorise transactions and system entries using Finacle.
• Liaise with internal departments, including Operations, Treasury, Accounts and Compliance, to resolve queries and ensure smooth processes.
• Handle and resolve corporate client complaints and operational issues in a timely and professional manner.
• Prepare and maintain departmental reports, records, policies and procedures.
• Ensure compliance with internal banking policies and relevant FCA, PRA and other applicable regulatory requirements.
• Support continuous improvements to departmental processes, controls and service delivery.

Skills & Experience Required

• Minimum 2 years' experience within banking or financial services, ideally in corporate, wholesale or retail banking operations.
• Strong understanding of corporate banking processes, account administration and client servicing.
• Good knowledge of AML, KYC, compliance and regulatory requirements within the banking sector.
• Experience supervising or reviewing the work of other team members.
• Excellent attention to detail, with the ability to identify and resolve operational issues.
• Strong communication and relationship management skills, with the confidence to engage with corporate clients and internal stakeholders.
• Ability to work effectively under pressure, manage competing priorities and meet strict deadlines.
• Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
• Experience using Finacle banking software would be advantageous.
• Bachelor's degree, preferably in Finance, Accounting, Banking or a related discipline.
• Knowledge of internal audit principles, banking controls and regulatory standards would be beneficial.

What's on Offer?

• £60,000 annual salary
• Opportunity to join an established international banking institution.
• Exposure to corporate and wholesale banking operations.
• A responsible role with team oversight and cross-departmental interaction.
• Central London office location.
• Full-time, office-based position.