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For Companies At a Glance
- Tasks: Manage and grow client relationships while driving profitable growth in a dynamic banking environment.
- Company: Join an international bank with a strong focus on client success and compliance.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact by helping businesses thrive and ensuring excellent customer outcomes.
- Qualifications: 5+ years in banking, strong relationship management skills, and a solid understanding of compliance.
- Other info: Opportunity for career growth and to coach future banking professionals.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking an experienced Relationship Manager to join the Branch Banking team of an international bank based in Moorgate, London. This role focuses on managing and growing a portfolio of Commercial and SME clients, driving profitable growth while ensuring strong risk, compliance, and customer outcomes. Reporting to the Relationship & Branch Manager, you will be responsible for both developing new business and deepening existing client relationships, while proactively managing portfolio risk and identifying early warning signals.
Key Responsibilities
- Client & Portfolio Management
- Manage and grow a portfolio of Commercial / SME clients in line with business strategy
- Build strong client relationships through regular meetings, networking, and proactive engagement
- Deliver value-added banking solutions including lending, deposits, Trade & FX, and Islamic Banking referrals
- Ensure fair customer outcomes and adherence to TCF principles
- Commercial Growth
- Achieve targeted asset and deposit growth for the branch
- Structure and negotiate client proposals for lending and deposits
- Submit credit and account opening proposals to internal teams
- Support timely lending disbursements in line with branch targets
- Risk, Control & Compliance
- Manage credit renewals within policy and agreed timelines
- Ensure compliance monitoring, transaction reviews, and EDD requirements are met
- Monitor key risk indicators and proactively manage portfolio health
- Ensure account opening SLAs are met
- People & Branch Support
- Coach and support Relationship Managers and Relationship Support Officers
- Act as a subject matter expert for complex credit enquiries
- Support branch MI, reporting, presentations, and governance activities
- Assist with projects, rota planning, and intern development
- Governance & Regulatory
- Operate in line with FCA/PRA Conduct Rules and Certification Regime requirements
- Maintain high standards of integrity, diligence, and regulatory cooperation
Experience & Requirements
- Minimum 5 years' experience in a Relationship Manager (or equivalent) role within banking
- Strong background in Commercial / SME banking
- Proven experience in portfolio management, credit, and client relationship management
- Line management or coaching experience preferred
- Sound understanding of UK regulatory requirements and conduct risk
- Relevant professional qualifications and ongoing CPD
Skills & Attributes
- Strong financial and numerical skills
- Excellent relationship management and negotiation ability
- Confident communicator with strong presentation skills
- Highly organised with strong diary and stakeholder management
- Customer-focused with a commercial mindset
Locations
Relationship Manager in City of London, London employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager in City of London, London
✨Tip Number 1
Networking is key! Get out there and connect with people in the banking industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Prepare for interviews like a pro! Research the bank and its clients thoroughly. Be ready to discuss how you can manage and grow a portfolio of Commercial and SME clients. Show them you understand their needs and can deliver value-added solutions.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for managing client relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Relationship Manager role!
We think you need these skills to ace Relationship Manager in City of London, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relationship Manager role. Highlight your experience in managing Commercial and SME clients, and showcase any relevant achievements that demonstrate your ability to drive growth and manage risk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of UK regulatory requirements and how your skills align with the responsibilities outlined in the job description.
Showcase Your Relationship Management Skills: In both your CV and cover letter, emphasise your relationship management skills. Share examples of how you've built strong client relationships and delivered value-added banking solutions in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at LJ Recruitment
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of Commercial and SME clients you’ll be managing. Familiarise yourself with their needs and how your experience aligns with the bank's strategy for growth. This will help you demonstrate your ability to manage and grow a portfolio effectively.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your relationship management successes. Think about specific instances where you built strong client relationships or turned around a challenging situation. This will show the interviewers that you have the skills to engage proactively with clients and drive profitable growth.
✨Understand Risk and Compliance
Brush up on your knowledge of UK regulatory requirements and conduct risk. Be ready to discuss how you’ve managed credit renewals and ensured compliance in your previous roles. This will demonstrate your commitment to maintaining high standards of integrity and diligence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle potential risks in a portfolio or negotiate a complex client proposal. Practising these scenarios will help you articulate your thought process clearly during the interview.
