At a Glance
- Tasks: Manage customer accounts and ensure efficient road freight operations.
- Company: Growing international logistics and freight forwarding company.
- Benefits: Competitive salary, career development, and supportive team environment.
- Other info: Office-based role with opportunities for progression.
- Why this job: Join a dynamic team and make a real impact in logistics.
- Qualifications: Experience in road freight and excellent customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Are you passionate about logistics, customer service, and building strong client relationships? An established and growing international logistics and freight forwarding company is looking for an experienced Road Freight Account Manager to join its team in Burton upon Trent. This is an excellent opportunity to play a key role in a fast-paced road freight operation while developing your career within a supportive and expanding business.
The Role
As a Road Freight Account Manager, you will be responsible for managing customer accounts and ensuring road freight operations run efficiently from booking through to successful delivery.
Key Responsibilities
- Manage a portfolio of key customer accounts, ensuring excellent service and long-term client relationships.
- Monitor account performance against budgets, forecasts, and key performance indicators.
- Analyse financial and operational performance to identify opportunities for improvement.
- Coordinate customer shipments from initial booking through to final delivery.
- Maintain high service standards across existing accounts.
- Select the most suitable carriers and hauliers to maximise service levels and profitability.
- Support the onboarding and integration of new customer business.
- Work closely with internal departments including Operations, Customs, Transport, and Finance to ensure seamless service delivery.
- Monitor market trends and competitor activity to identify commercial opportunities.
- Build strong relationships with customers, including occasional site visits where required.
About You
We’re looking for someone who has:
- Previous experience within road freight, transport, or freight forwarding.
- Excellent customer service and account management skills.
- Strong organisational and communication abilities.
- The ability to prioritise workloads in a busy environment.
- A proactive and commercial approach to problem-solving.
- A commitment to delivering exceptional service.
What’s on Offer
- Salary: £28,000-£30,000 per annum (depending on experience)
- Office-based role in Burton upon Trent
- Opportunity to join a growing international logistics business
- Supportive and experienced team environment
- Career development and progression opportunities
- The chance to make a genuine impact within the business
If you have experience in road freight or freight forwarding and are looking for your next opportunity with a growing logistics company, we’d love to hear from you.
Account Manager - Freight in Burton upon Trent employer: LJ Recruitment
LJ Recruitment is an excellent employer, offering a supportive work culture that values teamwork and communication. Located in Ardleigh, England, employees benefit from a stable work environment with opportunities for professional growth and development in the field of plant maintenance and engineering. Join us to be part of a dedicated team where your skills will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Freight in Burton upon Trent
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like LJ Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at LJ Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like LJ Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Account Manager - Freight in Burton upon Trent
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to LJ Recruitment:This is your chance to really connect with the team at LJ Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at LJ Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with LJ Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show LJ Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at LJ Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
