At a Glance
- Tasks: Lead housekeeping operations across multiple hotel sites and ensure top-notch service standards.
- Company: Dynamic business providing outsourced housekeeping services to the UK hotel industry.
- Benefits: Competitive salary, company car, health insurance, and clear career progression.
- Other info: Home-based role with travel across Bristol and Cardiff; flexible and proactive candidates preferred.
- Why this job: Join a forward-thinking organisation with strong values and make a real impact.
- Qualifications: Experience in hotel housekeeping and excellent leadership skills required.
The predicted salary is between 44000 - 45000 £ per year.
Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you!
About the Company
We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the South West and Wales region. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.
What You'll Be Doing:
- Overseeing housekeeping operations across a portfolio of hotel sites
- Supporting and managing site-based teams to ensure service standards are consistently high
- Working from home, with 3-4 days per week spent on-site
- Leading on recruitment, onboarding, compliance, audits, and team development
- Monitoring KPIs and supporting budgeting, forecasting, and process improvements
- Assisting with the mobilisation of new sites and supporting client relationships
About You:
- You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments
- You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position
- You have excellent leadership and people management skills
- You understand the full operational process, including rotas, stock, compliance, and budgets
- You hold a full clean UK driving licence and are happy to travel regularly across Bristol, Cardiff, the South West, and surrounding areas
- You are flexible, proactive, and comfortable working independently
What We Offer:
- £44,000 - £45,000 per year
- Permanent, full-time contract
- Company car + laptop + phone
- Private health insurance
- Life insurance
- Pension scheme
- Mental health & wellbeing support
- Family and personal health support services
- Clear long-term career progression opportunities
Location: This is a home-based role, but due to the travel requirements, you must be based in or around the Bristol or Cardiff area.
Housekeeping Operations Manager - Bristol/Cardiff employer: LJ Recruitment
Join a dynamic and growing business that values its employees and offers a supportive work culture. As a Housekeeping Operations Manager, you'll benefit from competitive salary packages, comprehensive health and wellbeing support, and clear pathways for career progression while managing high-quality housekeeping operations across the beautiful South West and Wales region. With a focus on service excellence and team development, this role provides a meaningful opportunity to lead and inspire in the hotel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Operations Manager - Bristol/Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry, especially those who might know about housekeeping operations. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills and operational knowledge. Be ready to share specific examples of how you've improved service standards or managed teams effectively in your previous roles.
✨Tip Number 3
Showcase your flexibility and proactive attitude during interviews. Employers love candidates who can adapt to different situations and take initiative, especially in a dynamic environment like hotel housekeeping.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the hotel sector.
We think you need these skills to ace Housekeeping Operations Manager - Bristol/Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your experience in hotel housekeeping and multi-site management. Highlight specific achievements that demonstrate your leadership skills and operational expertise, as we want to see how you can bring value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping operations and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams and maintained high service standards in previous roles. We love seeing how you inspire others!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LJ Recruitment
✨Know Your Housekeeping Inside Out
Make sure you brush up on your knowledge of hotel housekeeping operations. Understand the key processes, from compliance to budgeting, and be ready to discuss how you've successfully managed these in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management abilities. Think about times when you've motivated a team or improved service standards, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to multi-site management. Practice your responses to scenarios involving team development, compliance issues, or budget management to demonstrate your problem-solving skills.
✨Highlight Your Flexibility and Proactivity
Since the role requires travel and adaptability, be prepared to discuss how you've successfully managed your time and resources in previous positions. Share specific instances where your proactive approach led to positive outcomes.
