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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and guide clients in selecting luxury jewellery.
- Company: Join a well-established luxury jewellery brand opening its first Birmingham store.
- Benefits: Competitive salary, generous bonuses, private healthcare, and ongoing training.
- Why this job: Be the face of luxury jewellery and build lasting relationships with customers.
- Qualifications: 2-3+ years in luxury retail sales and a passion for diamonds.
- Other info: Enjoy clear career progression and a supportive team culture.
The predicted salary is between 24000 - 42000 £ per year.
Are you an experienced luxury salesperson with a passion for diamonds and fine jewellery? This could be your next career move. We are supporting a well-established jewellery brand as they open their first Birmingham store. They are now looking for a Sales Consultant to join the team and play a key role in delivering an exceptional, personalised customer experience.
Salary: £30,000 basic OTE: £40,000+ Commission & bonus structure included
The Opportunity
As a Sales Consultant, you will be the face of the brand-building trusted relationships, showcasing expert product knowledge, and guiding customers through meaningful purchases. You will receive ongoing training in luxury sales, with genuine opportunities for progression as the business continues to grow.
About You
- 2-3+ years' experience in a customer-facing sales role, ideally within luxury retail or jewellery
- A strong passion for gemmology, with confident knowledge of diamonds and fine jewellery
- A proven track record of meeting or exceeding sales targets
- Exceptional communication and interpersonal skills, with a natural flair for customer service
- A collaborative mindset, flexibility, and a willingness to support the wider team
The Role
- Deliver a warm, professional, and memorable customer experience from first contact to purchase
- Guide customers through product selections, tailoring recommendations to their style, occasion, and budget
- Achieve individual sales targets through confident closing techniques and by promoting additional services (e.g. resizing and customisation)
- Maintain in-depth knowledge of collections, craftsmanship, and materials to enhance the customer journey
- Build long-term client relationships through post-purchase follow-ups and repeat-business engagement
- Support daily store operations, coordinating appointments, special requests, and service enquiries
- Collaborate closely with Lead Sales Advisors and Senior Sales Consultants to continuously improve store performance
Perks & Benefits
- Clear career progression opportunities across departments
- The Grid - an exclusive, enhanced commission structure for the Sales Team
- Employee Recognition Programme
- Generous paid time off & holidays
- Company-wide bonus scheme
- Private healthcare & wellness benefits
- Competitive pension scheme
- Ongoing training and professional development
- Employee Assistance Programme (counselling support)
- Workplace culture initiatives and team events
Sales Consultant - Diamonds in Birmingham employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Diamonds in Birmingham
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into their history, values, and product range. This will not only impress them but also help you connect with their vision.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would showcase diamonds and fine jewellery, highlighting your passion and expertise.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to luxury retail. Building connections can lead to insider tips and even job referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Consultant - Diamonds in Birmingham
Some tips for your application 🫡
Show Your Passion for Diamonds: When writing your application, let your love for diamonds and fine jewellery shine through! Share any experiences or knowledge you have about gemmology to show us you're the perfect fit for this luxury role.
Highlight Your Sales Experience: Make sure to detail your previous sales roles, especially in luxury retail. We want to see how you've met or exceeded targets and how your skills can contribute to our team’s success.
Personalise Your Application: Tailor your application to reflect the specific qualities we’re looking for. Use examples that demonstrate your exceptional communication skills and customer service flair, as these are key to delivering a memorable experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at LJ Recruitment
✨Know Your Diamonds
Brush up on your gemmology knowledge before the interview. Be prepared to discuss different types of diamonds, their qualities, and what makes them unique. This will show your passion for the product and help you stand out as a knowledgeable candidate.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to close deals and provide exceptional customer service.
✨Practice Your Communication
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you engage with customers and build relationships.
✨Emphasise Team Collaboration
Be ready to discuss how you work within a team. Share examples of how you've supported colleagues in achieving store goals or how you've contributed to a positive workplace culture. This will highlight your collaborative mindset, which is key for this role.
