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For Companies At a Glance
- Tasks: Oversee branch operations, assist with queries, and improve processes for better customer service.
- Company: Join a leading banking client in London, known for its supportive work culture.
- Benefits: Enjoy private healthcare, generous holiday, and a competitive salary of £35,000.
- Why this job: Make a real impact on customer experience while developing your leadership skills.
- Qualifications: Strong knowledge of banking operations, compliance, and excellent analytical skills required.
- Other info: Opportunity to visit branches quarterly and provide training to enhance team performance.
The predicted salary is between 35000 - 49000 £ per year.
Overview
Assistant Branch Manager
Our London client in the Banking sector is seeking an Assistant Manager – Branch Operations to join the team as soon as possible on permanent basis with a salary of £35,000 on offer. This role comes with a great perks package including private healthcare, generous holiday.
Responsibilities
Working as the Assistant Manager – Branch Operations the purpose of the role is to perform Oversight, Review and oversee the operational aspects of the retail branches and to help them with their day-to-day queries along with review of reconciliation of accounts such as Nostro/Sundry/Suspense. Oversight of retail branches will involve visiting all branches at least once a quarter and reviewing the operations and provide training where needed. Another major part of this role is to assist Head Branch Operations with improving processes for retail branches and customers and to identify potential risks across various domains and mitigate by bringing it to committee.
Qualifications
- Excellent knowledge of Finacle system
- Excellent knowledge of Reconciliation
- Excellent knowledge of Branch Operations such as compliance, KYC and Account opening.
- Basic knowledge and understanding of credit operations
- Excellent knowledge of banking industry *
- Excellent knowledge and understanding of UK regulators
- Ability to analyse work processes and suggest improving in work flow so as to free up human resources at branch to focus on excellent customer service through intensive engagement with customers
- The ability to comprehend complexities of branch situation and organise tasks to facilitate improved customer experience.
- Thorough knowledge of risk review mechanism.
- To be able to lead a team effective and work closely with Branch Management Team
- Excellent on producing accurate MI to Hierarchy and branch
- Excellent skills of Microsoft PPT/Excel and Word (Preferably advance level)
Benefits
This permanent position as an Assistant Manager – Branch Operations, is the opportunity to join a supportive but hardworking team. The salary on offer is £35,000 per annum. A great incentive package is also available.
How to apply?
To be considered for this Assistant Manager – Branch Operations position please click apply now.
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Assistant Manager - Branch Operations employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Branch Operations
✨Tip Number 1
Familiarise yourself with the Finacle system, as it's crucial for this role. Consider taking an online course or tutorial to enhance your understanding and demonstrate your commitment to mastering the tools used in branch operations.
✨Tip Number 2
Network with professionals in the banking sector, especially those who have experience in branch operations. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you stand out.
✨Tip Number 3
Brush up on your knowledge of UK banking regulations and compliance standards. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are serious about adhering to industry standards.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've improved processes in previous roles. Think of specific examples where you've identified risks or inefficiencies and successfully implemented changes to enhance customer service.
We think you need these skills to ace Assistant Manager - Branch Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in branch operations, compliance, and reconciliation. Use specific examples that demonstrate your knowledge of the Finacle system and your ability to improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the banking sector. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to lead a team and enhance customer service.
Highlight Relevant Skills: Emphasise your excellent knowledge of UK regulations, risk review mechanisms, and your proficiency in Microsoft Office tools. These are crucial for the Assistant Manager role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential in the banking industry.
How to prepare for a job interview at LJ Recruitment
✨Know Your Banking Basics
Make sure you brush up on your knowledge of the banking industry, especially regarding compliance, KYC, and account opening processes. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Familiarise Yourself with Finacle
Since excellent knowledge of the Finacle system is crucial for this position, take some time to review its functionalities. If possible, practice using it or find resources that explain its features to demonstrate your familiarity during the interview.
✨Prepare for Operational Oversight Questions
Expect questions about how you would oversee branch operations and improve processes. Think of examples from your past experience where you successfully identified risks or improved workflows, as this will highlight your analytical skills and leadership abilities.
✨Showcase Your Team Leadership Skills
Be ready to discuss your experience in leading teams and working closely with management. Prepare specific examples that illustrate your ability to motivate others and enhance customer service through effective team collaboration.
