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For Companies At a Glance
- Tasks: Oversee branch operations, assist with queries, and improve processes for better customer service.
- Company: Join a leading London banking client known for its supportive team culture.
- Benefits: Enjoy a salary of £35,000, private healthcare, and generous holiday perks.
- Why this job: Make a real impact on customer experience while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in branch operations, compliance, and excellent knowledge of the banking industry required.
- Other info: This is a permanent role with opportunities for growth and professional development.
Assistant Branch Manager
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Our London client in the Banking sector is seeking an Assistant Manager – Branch Operations to join the team as soon as possible on permanent basis with a salary of £35,000 on offer. This role comes with a great perks package including private healthcare, generous holiday.
What does the role entail?
Working as the Assistant Manager – Branch Operations the purpose of the role is to perform Oversight, Review and oversee the operational aspects of the retail branches and to help them with their day-to-day queries along with review of reconciliation of accounts such as Nostro/Sundry/Suspense, Oversight of retail branches will involve visiting all branches at least once a quarter and reviewing the operations and provide training where needed. Another Major part of this role is to assist Head Branch Operations with improving processes for retail branches and customers and to identify potential risks across various domains and mitigate by bringing it to committee.
What skills will you have?
The ideal candidate for Assistant Manager – Branch Operations would have prior experience:
Excellent knowledge of Finacle system
Excellent knowledge of Reconciliation
Excellent knowledge of Branch Operations such as compliance, KYC and Account opening.
Basic knowledge and understanding of credit operations
Excellent knowledge of banking industry * Excellent knowledge and understanding of UK regulators
Ability to analyse work processes and suggest improving in work flow so as to free up human resources at branch to focus on excellent customer service through intensive engagement with customers
The ability to comprehend complexities of branch situation and organise tasks to facilitate improved customer experience.
Thorough knowledge of risk review mechanism.
To be able to lead a team effective and work closely with Branch Management Team
Excellent on producing accurate MI to Hierarchy and branch
Excellent skills of Microsoft PPT/Excel and Word (Preferably advance level) What is on offer?
This permanent position as an Assistant Manager – Branch Operations , is the opportunity to join a supportive but hardworking team. The salary on offer is £35,000 per annum. A great incentive package is also available.
How to apply?
To be considered for this Assistant Manager – Branch Operations position please click apply now
Assistant Manager - Branch Operations employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Branch Operations
✨Tip Number 1
Familiarise yourself with the Finacle system, as it's crucial for this role. Consider taking an online course or tutorial to enhance your understanding and demonstrate your commitment to mastering the tools used in branch operations.
✨Tip Number 2
Network with professionals in the banking sector, especially those who have experience in branch operations. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you stand out.
✨Tip Number 3
Brush up on your knowledge of UK regulations and compliance standards. Being well-versed in these areas will not only prepare you for the interview but also show that you are proactive and knowledgeable about the industry's requirements.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved processes or mitigated risks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
We think you need these skills to ace Assistant Manager - Branch Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in branch operations, compliance, and customer service. Use specific examples that demonstrate your knowledge of the Finacle system and reconciliation processes.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Assistant Manager role. Emphasise your ability to improve processes and mitigate risks, as well as your leadership skills and experience in the banking sector.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, especially Excel and PowerPoint. Mention any experience you have with KYC, account opening, and risk review mechanisms to align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking industry.
How to prepare for a job interview at LJ Recruitment
✨Know Your Banking Basics
Make sure you brush up on your knowledge of the banking industry, especially UK regulations and compliance. Being able to discuss these topics confidently will show that you're well-prepared and understand the environment you'll be working in.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or improved processes. This will highlight your ability to take charge and drive results.
✨Familiarise Yourself with Finacle
Since excellent knowledge of the Finacle system is crucial for this role, ensure you can discuss your experience with it. If you have specific examples of how you've used it to improve operations, be ready to share those.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex branch situations. Think of scenarios where you've identified risks or improved customer service, and be prepared to explain your thought process and outcomes.
