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- Tasks: Lead daily operations and manage a team in a dynamic retail banking environment.
- Company: Join a well-established banking institution in the heart of London.
- Benefits: Enjoy a competitive salary, supportive team culture, and clear development pathways.
- Why this job: Be a key player in branch leadership and enhance your banking career.
- Qualifications: Strong knowledge of UK banking, team management experience, and excellent customer service skills required.
- Other info: This is a full-time, office-based role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
ob Advert: Assistant Branch Manager Location: City of London Salary: £32,000 per annum Job Type: Full-time, Office-Based We are seeking an experienced and motivated Assistant Branch Manager to join our dynamic retail banking team in the heart of the City of London. This is a fully office-based role offering a competitive salary of £32,000 per annum. In this pivotal position, you will oversee the day-to-day operational activities of the branch, providing leadership to the team of Personal Bankers and ensuring consistent delivery of high service standards. You will work closely with the Area Branch Manager, stepping in to manage the branch in their absence, and liaise with head office departments including Operations and Compliance. Key Responsibilities: Take joint responsibility with the Area Branch Manager for operational excellence. Act as the line manager for Personal Bankers/Cashiers regarding operational performance. Oversee cash management, including joint custody of cash, lockers, and key security items. Supervise and authorise cash transactions, demand drafts, and account debits. Ensure compliance with KYC/AML guidelines for all relevant transactions. Monitor and manage stationery, security forms, clearing transactions, and reconciliations. Handle account opening/closing procedures and ensure the accuracy of loan documentation. Assist in loan processing, drawing power calculations, and renewal proposals. Maintain branch standards for customer service, cleanliness, data security, and punctuality. Provide support during branch audits, and ensure ongoing compliance and recordkeeping. Key Requirements: Strong knowledge of UK retail banking operations, KYC, AML, and risk controls. Proven ability to lead and manage a small team in a high-performing environment. Excellent organisational and multitasking skills. High customer service orientation and ability to resolve complaints effectively. Ability to work independently and take on additional responsibilities as required. What We Offer: A full-time, permanent opportunity in a well-established banking institution. A supportive team environment with clear development pathways. The chance to play a key role in branch leadership and operational performance. If you\’re a proactive, customer-focused professional with a strong background in banking operations and team management, we encourage you to apply for this exciting opportunity. Apply now to be considered for this vital branch leadership role
Assistant Branch Manager employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in UK retail banking, especially KYC and AML guidelines. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and operational excellence.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a high-pressure environment. Be ready to discuss specific situations where you improved team performance or customer service.
✨Tip Number 3
Network with professionals in the banking sector, particularly those who work in retail banking. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 4
Prepare to discuss your organisational and multitasking abilities by thinking of examples where you've successfully juggled multiple responsibilities. Highlight how these skills can contribute to maintaining branch standards and operational efficiency.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail banking operations, team management, and customer service. Use specific examples that demonstrate your ability to lead a team and manage operational tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the banking industry. Mention your understanding of KYC/AML guidelines and how your skills align with the responsibilities outlined in the job description.
Highlight Leadership Experience: Emphasise any previous leadership roles you've held, particularly in high-performing environments. Discuss how you have successfully managed teams and improved operational performance in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a banking role.
How to prepare for a job interview at LJ Recruitment
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed a team in a high-performing environment.
✨Demonstrate Knowledge of Banking Operations
Familiarise yourself with UK retail banking operations, KYC, AML, and risk controls. During the interview, highlight your understanding of these areas and how they relate to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service orientation. Think of examples where you've resolved complaints or improved service standards in your previous roles.
✨Emphasise Organisational Skills
The role requires excellent organisational and multitasking skills. Be ready to share specific instances where you've successfully managed multiple tasks or projects simultaneously.
