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- Tasks: Provide top-notch IT and telecoms support, both remotely and on-site.
- Company: A growing Managed Service Provider with a focus on customer satisfaction.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Full UK driving licence needed; great opportunity for personal and professional growth.
- Why this job: Join a team that values innovation and offers real impact in tech support.
- Qualifications: Strong knowledge of IT systems and experience in networking required.
The predicted salary is between 24000 - 42000 £ per year.
Our client is a growing Managed Service Provider supporting over 550 customers across the region and they are seeking an experienced and customer-focused IT & Telecoms Engineer to join their team based on the outskirts of Manchester. The successful candidate will provide high-quality IT and telecoms support to their client base, combining remote ticket resolution with on-site engineering visits.
Technical Support & Engineering
- Manage and resolve IT and telecoms support tickets in line with SLAs
- Diagnose and fix network, connectivity, and hardware issues
- Install, configure, and maintain IT and telecoms infrastructure
- Order, provision, and configure telecoms services for new and existing customers
- Assist with training, development, and technical escalation
- Strong knowledge of IT and telecoms systems
- Experience in diagnosis, repairs, maintenance, and installations
- Full UK driving licence and access to your own vehicle
- Experience with networking (TCP/IP, VLANs, VPNs, firewalls)
Competitive salary of £30,000-£35,000 DOE. Permanent role with career progression opportunities.
IT Telecom Engineer in Alderley Edge employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Telecom Engineer in Alderley Edge
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT and telecoms industry. Attend local meetups or tech events around Manchester to meet potential employers and other professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT and telecoms. This is a great way to demonstrate your expertise and make a lasting impression on hiring managers.
✨Tip Number 3
Prepare for interviews like a pro! Research common interview questions for IT and telecoms roles and practice your answers. Be ready to discuss your experience with networking, troubleshooting, and customer support, as these are key areas for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace IT Telecom Engineer in Alderley Edge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT and telecoms. We want to see how your skills match the job description, so don’t be shy about showcasing your technical support and engineering expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed support tickets or resolved network issues in the past.
Showcase Your Customer Focus: Since we’re all about providing top-notch support, make sure to highlight any customer service experience you have. We love candidates who can demonstrate their ability to communicate effectively with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at LJ Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and telecoms systems. Be ready to discuss your experience with networking, including TCP/IP, VLANs, VPNs, and firewalls. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT and telecoms issues in the past. Think about situations where you managed support tickets or fixed hardware problems, and be ready to explain your thought process during those challenges.
✨Demonstrate Customer Focus
Since this role involves supporting a diverse client base, highlight your customer service experience. Share stories that showcase your ability to communicate effectively with clients and how you’ve gone the extra mile to ensure their satisfaction.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you to troubleshoot a common issue or explain how you would set up a telecoms service. Practising these scenarios beforehand can help you feel more prepared and confident.