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For Companies At a Glance
- Tasks: Deliver exceptional service and build strong client relationships in a dynamic banking environment.
- Company: Join a leading bank with a focus on customer satisfaction and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Why this job: Make a real difference in clients' lives while growing your banking career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20400 - 30600 £ per year.
Job Title:
Personal Banker Location:
Manchester (Fully Office Based) Salary:
£25,500 per annum Contract:
Permanent About the Role We are seeking a motivated and customer-focused
Personal Banker
to join our Manchester branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. As a Personal Banker, you will be the first point of contact for customers – providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team. Key Responsibilities Proactively identify and pursue sales opportunities through referrals, networks, and events.
Deliver outstanding customer service via phone, email, and face-to-face interactions.
Handle customer queries and complaints promptly and professionally.
Promote and cross-sell banking products and services to meet customer needs.
Support business development initiatives, including attending events and networking activities.
Process new account applications, service requests, and AML checks.
Operate cash services, maintain accurate registers, and process remittances.
Provide cover for colleagues when required and undertake delegated responsibilities from senior management.
Skills & Competencies Strong networking and sales skills.
Excellent interpersonal and communication skills (both written and verbal).
Ability to establish credibility and rapport quickly.
Comfortable discussing financial needs and tailoring solutions for customers.
Previous retail sales or banking experience preferred.
Results-driven with a proactive, self-motivated approach.
Reporting Line Reports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales. Why Join Us? This is a fantastic opportunity to join a reputable banking institution where you\’ll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers\’ financial journeys.
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Locations
Personal Banker employer: LJ Recruitment Limited
Contact Detail:
LJ Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your approach and show that you're genuinely interested in being a Personal Banker with them.
✨Tip Number 2
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your customer service skills and any relevant experience that aligns with the job description.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team as a Personal Banker.
We think you need these skills to ace Personal Banker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant banking experience. We want to see how you can bring value to our Manchester branch!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about becoming a Personal Banker and how you can help us achieve our sales objectives.
Showcase Your Communication Skills: As a Personal Banker, communication is key. Use clear and concise language in your application to demonstrate your ability to connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
As a Personal Banker, you'll need to be comfortable with financial figures. Brush up on key metrics related to banking and sales, and be ready to discuss how you've met or exceeded targets in the past.
✨Showcase Your Customer Service Skills
This role is all about exceptional service. Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where your actions made a difference.
✨Research the Company
Familiarise yourself with the bank's values, mission, and recent news. This will not only help you answer questions but also show your genuine interest in the role and the company.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the branch's goals, team dynamics, and opportunities for growth. This shows you're engaged and serious about the position.