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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build strong client relationships.
- Company: Join a leading international bank with a supportive team culture.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Kickstart your banking career while making a real difference for customers.
- Qualifications: Sales skills and a customer-focused mindset are essential.
- Other info: Great opportunity for personal and professional development in retail banking.
The predicted salary is between 25500 - 25500 £ per year.
A leading international bank is seeking a customer-focused Personal Banker to join their East Ham branch. This is an excellent opportunity for someone with strong sales, customer service, and relationship-building skills who is looking to grow within a reputable financial institution.
The Role
- Providing first-class customer service via phone, email, and in person
- Building strong relationships with new and existing clients
- Identifying sales opportunities and cross-selling banking products
- Handling account openings, service requests, remittances, and cash operations
- Supporting business development events and customer outreach
- Ensuring adherence to AML, KYC, and internal compliance procedures
What We're Looking For?
- Excellent sales and networking skills
- Strong communication and interpersonal ability
- Customer-centric mindset with the ability to build rapport
- Experience in retail banking or a similar customer-facing role (advantageous)
- Ability to work confidently in a busy branch environment
This is a fantastic opportunity to develop your career in retail banking while being part of a supportive and professional team.
Apply now or message me directly for more information.
Personal Banker employer: LJ Recruitment Limited
Contact Detail:
LJ Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your relationship-building skills during the interview. Share specific examples of how you've successfully built rapport with clients in the past – it’s all about making that personal connection!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Personal Banker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and customer service skills. We want to see how you've built relationships in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Personal Banker role. Share your passion for customer service and any relevant experience that aligns with our needs.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, make sure your application reflects your strong communication abilities. We love seeing clear, concise writing that demonstrates your interpersonal skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Be ready to discuss how you can identify sales opportunities and cross-sell effectively. This shows that you're not just a customer service pro, but also someone who understands the financial landscape.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you built strong relationships with clients or resolved issues efficiently. This will demonstrate your customer-centric mindset and ability to thrive in a busy branch environment.
✨Practice Your Communication Style
Since strong communication is key for a Personal Banker, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would handle customer inquiries or explain banking products.
✨Understand Compliance Procedures
Familiarise yourself with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations. Being able to discuss these topics will show that you take compliance seriously and understand the importance of adhering to internal procedures in the banking industry.
