At a Glance
- Tasks: Manage ocean freight imports, ensuring smooth shipment from booking to delivery.
- Company: Join a growing international freight forwarding business in Ipswich/Felixstowe.
- Benefits: Competitive salary, 25 days annual leave, and supportive team environment.
- Other info: Opportunity for career growth in a dynamic logistics environment.
- Why this job: Be part of a fast-paced industry and build strong client relationships.
- Qualifications: 5 years' experience in ocean freight imports and strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
An exciting opportunity has arisen for an experienced Ocean Freight Import Coordinator to join a well-established and growing international freight forwarding business. This role is focused on managing Far East import shipments into the UK, ensuring cargo moves efficiently from origin through to final delivery. We're looking for a customer-focused freight professional who thrives in a fast-paced environment, enjoys building strong client relationships, and is committed to delivering exceptional service. If you're passionate about freight forwarding, operational excellence, and developing your career within a supportive team, we'd love to hear from you.
Key Skills & Experience
- Minimum of 5 years' experience in ocean freight imports or a similar freight forwarding role.
- Strong knowledge of Far East import shipping services into the UK.
- Experience handling both FCL and LCL shipments.
- Solid understanding of UK customs procedures, import arrival processes, and compliance requirements.
- Experience managing Port Health, HMRC, and related import compliance activities.
- Good knowledge of shipping documentation, including Bills of Lading, commercial invoices, packing lists, delivery orders, and certificates of origin.
- Good understanding of Incoterms and their practical application.
- Knowledge of shipping lines, vessel schedules, and transit times from the Far East.
- Strong commercial awareness, including file profitability and gross margins.
- Excellent organisational skills and attention to detail.
- Strong communication and relationship-building abilities.
- Proficient in Microsoft Office, particularly Excel.
- Experience using freight forwarding software (experience with Azyra FMS/ERP is advantageous).
- Freight Forwarding, Logistics, or Supply Chain qualification is desirable.
- Customer-focused with a proactive, can-do attitude.
- Able to perform well in a busy, fast-moving environment.
Key Responsibilities
- Manage ocean freight import shipments from booking through to final delivery.
- Coordinate both FCL and LCL/consolidation shipments, including direct shipping line and co-loader movements.
- Liaise with shipping lines, overseas agents, hauliers, warehouses, customs teams, and customers to ensure smooth shipment progression.
- Monitor vessel arrivals, transit milestones, and delivery schedules, proactively managing delays and communicating updates.
- Deliver excellent customer service while maintaining commercially competitive transport solutions.
- Build and maintain strong customer relationships to support retention and business growth.
- Maintain accurate operational, financial, and shipment tracking information within internal systems.
- Work closely with customs clearance and transport teams to ensure compliant cargo processing and delivery.
- Resolve operational queries, invoicing issues, claims, and service concerns efficiently and professionally.
- Contribute to departmental KPIs relating to service quality, profitability, and customer satisfaction.
Benefits
- Competitive salary
- 25 days annual leave plus
Ocean Freight Import Coordinator in London employer: LJ Recruitment Limited
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StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Import Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like LJ Recruitment Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at LJ Recruitment Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like LJ Recruitment Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean Freight Import Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to LJ Recruitment Limited:This is your chance to really connect with the team at LJ Recruitment Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with LJ Recruitment Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show LJ Recruitment Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at LJ Recruitment Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
