At a Glance
- Tasks: Assist in managing client portfolios and support credit proposal processing.
- Company: Join a dynamic financial institution focused on client relationships.
- Benefits: Permanent position with competitive salary and opportunities for growth.
- Other info: Ideal for team players eager to learn in a supportive environment.
- Why this job: Make a real impact by enhancing client experiences and developing your financial skills.
- Qualifications: Strong communication skills and a basic understanding of financial analysis required.
The predicted salary is between 30000 - 40000 € per year.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management. Strong communication skills and the confidence to manage frequent client contact is a key requirement.
The RSO will assist the Branch/RM in the following core processes:
- Credit Proposal Processing: Prepare various types of proposals for credit facilities, ensure proposals go through a full balance sheet, income statement and cash flow analysis, scrutiny of all documents, accounts payment history, etc.
- Relationship Facilitation & Service: Follow a structured process as assigned by RM/SRM to service existing customers. May visit the customer with/without RM and write the call report. Resolve client queries without further escalation. Must respond promptly to emails and telephone calls.
- Analysis/Documentation Support: Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities. Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, maintain insurance policies, stock reports, etc.
Skills:
- Financial analysis
- Credit writing skills
- Working level general understanding of legal documentation, property insurance documents and valuation reports
- Computer literate with working knowledge of word processing and database software as well as competent in internet usage
- Strong verbal and written communication skills
- Preferably bilingual (English and Urdu and/or Punjabi)
- Willing team player
- Knowledge of banking operations and regulations
Facilities Support Officer (Permanent) in London employer: LJ Recruitment Limited
As a Facilities Support Officer, you will thrive in a dynamic work environment that prioritises employee development and fosters a collaborative culture. Our commitment to professional growth is complemented by competitive benefits and a supportive team atmosphere, making this an ideal place for those seeking meaningful and rewarding employment in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Officer (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Facilities Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client portfolio management and financial analysis. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your experience in managing client relationships and resolving queries. Use specific examples to demonstrate how you've successfully navigated similar situations in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Facilities Support Officer (Permanent) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities Support Officer role. Highlight your relevant experience in client portfolio management and any strong communication skills you possess. We want to see how you can fit into our team!
Show Off Your Skills:Don’t forget to showcase your financial analysis and credit writing skills. If you've got experience with legal documentation or property insurance, mention it! We love seeing candidates who can bring that extra bit of knowledge to the table.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
Brush up on your financial analysis skills before the interview. Be ready to discuss how you would approach credit proposal processing, including balance sheets and cash flow analysis. This will show that you understand the core responsibilities of the role.
✨Communication is Key
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed client relationships in the past, and be ready to demonstrate your ability to resolve queries promptly.
✨Familiarise Yourself with Documentation
Get comfortable with the types of legal documentation and property insurance documents relevant to the role. Being able to discuss these confidently will set you apart and show that you're proactive about understanding the job requirements.
✨Show Your Team Spirit
This role requires a willingness to collaborate with others. Think of examples where you've worked as part of a team to achieve a goal. Highlighting your teamwork skills will resonate well with the interviewers and demonstrate that you're a good fit for their culture.
