At a Glance
- Tasks: Support client portfolio management and assist in credit proposal processing.
- Company: Join a dynamic banking team focused on client relationships.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to grow in a fast-paced banking environment.
- Why this job: Make a real difference in client relationships and enhance your financial skills.
- Qualifications: Strong communication skills and a basic understanding of financial analysis.
The predicted salary is between 30000 - 40000 € per year.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management. Strong communication skills and the confidence to manage frequent client contact is a key requirement.
The RSO will assist the Branch/RM in the following core processes:
- Credit Proposal Processing: Prepare various types of proposals for credit facilities, ensure proposals go through a full balance sheet, income statement and cash flow analysis, scrutiny of all documents, accounts payment history, etc.
- Relationship Facilitation & Service: Follow a structured process as assigned by RM/SRM to service existing customers. May visit the customer with/without RM and write the call report. Resolve client queries without further escalation. Must respond promptly to emails and telephone calls.
- Analysis/Documentation Support: Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities. Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, maintain insurance policies, stock reports, etc.
Skills:
- Financial analysis
- Credit writing skills
- Working level general understanding of legal documentation, property insurance documents and valuation reports
- Computer literate with working knowledge of word processing and database software as well as competent in internet usage
- Strong verbal and written communication skills
- Preferably bilingual (English and Urdu and/or Punjabi)
- Willing team player
- Knowledge of banking operations and regulations
Commercial Support Consultant (Permanent) in London employer: LJ Recruitment Limited
As a Commercial Support Consultant, you will thrive in a dynamic work environment that prioritises employee development and fosters a culture of collaboration and innovation. Our commitment to providing comprehensive training and growth opportunities ensures that you can advance your career while enjoying a supportive atmosphere that values strong communication and teamwork. Located in a vibrant area, we offer competitive benefits and a unique chance to engage with clients directly, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Consultant (Permanent) in London
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since strong communication is key for this role, try role-playing with a friend or family member. This will help you feel more confident when discussing your experience and answering questions.
✨Tip Number 3
Prepare some insightful questions to ask during your interview. This shows that you're engaged and have done your homework. Plus, it gives you a chance to assess if the company is the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Commercial Support Consultant (Permanent) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Commercial Support Consultant role. Highlight your experience in client portfolio management and any relevant skills like financial analysis or credit writing. We want to see how you fit into our team!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your verbal and written skills. Use clear, concise language in your application and provide examples of how you've effectively managed client relationships in the past.
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or errors, as this reflects your ability to maintain accuracy in documentation and analysis. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
Brush up on your financial analysis skills before the interview. Be ready to discuss how you would approach credit proposal processing, including balance sheets and cash flow analysis. This shows you’re not just familiar with the concepts but can apply them practically.
✨Communication is Key
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed client relationships or resolved queries in the past. This will demonstrate your confidence and ability to handle frequent client contact.
✨Familiarise Yourself with Regulations
Make sure you understand the Certification Regime and any relevant banking regulations. Being able to discuss these during your interview will show that you’re serious about compliance and understand the importance of following procedures.
✨Show Your Team Spirit
As a willing team player, be prepared to share experiences where you collaborated with others to achieve a goal. Highlighting your ability to work alongside Branch Managers and Operations Staff will illustrate that you can thrive in a team-oriented environment.
