At a Glance
- Tasks: Lead housekeeping operations across multiple hotel sites and ensure top-notch service standards.
- Company: Dynamic business providing outsourced housekeeping services to the UK hotel industry.
- Benefits: Competitive salary, company car, health insurance, and clear career progression.
- Other info: Flexible home-based role with travel across Leeds and Birmingham.
- Why this job: Join a forward-thinking company with strong values and make a real impact in hospitality.
- Qualifications: Experience in hotel housekeeping and excellent leadership skills required.
The predicted salary is between 44000 - 45000 £ per year.
Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you!
About the Company
We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the Midlands and Yorkshire regions. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.
What You'll Be Doing:
- Overseeing housekeeping operations across a portfolio of hotel sites
- Supporting and managing site-based teams to ensure service standards are consistently high
- Working from home, with 3-4 days per week spent on-site
- Leading on recruitment, onboarding, compliance, audits, and team development
- Monitoring KPIs and supporting budgeting, forecasting, and process improvements
- Assisting with the mobilisation of new sites and supporting client relationships
About You:
- You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments
- You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position
- You have excellent leadership and people management skills
- You understand the full operational process, including rotas, stock, compliance, and budgets
- You hold a full clean UK driving licence and are happy to travel regularly across Leeds, Birmingham, Yorkshire, the Midlands, and surrounding areas
- You are flexible, proactive, and comfortable working independently
What We Offer:
- £44,000 - £45,000 per year
- Permanent, full-time contract
- Company car + laptop + phone
- Private health insurance
- Life insurance
- Pension scheme
- Mental health & wellbeing support
- Family and personal health support services
- Clear long-term career progression opportunities
Location:
This is a home-based role, but due to the travel requirements, you must be based in or around the Leeds or Birmingham areas.
Housekeeping Operations Manager - Leeds/Birmingham employer: LJ Recruitment Limited
Join a dynamic and growing business that values its employees and offers a supportive work culture. As a Housekeeping Operations Manager, you'll enjoy competitive pay, a company car, and comprehensive benefits, all while leading a dedicated team across the Midlands and Yorkshire regions. With clear pathways for career progression and a focus on employee wellbeing, this is an excellent opportunity for those looking to make a meaningful impact in the hotel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Operations Manager - Leeds/Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry, especially those who work in housekeeping. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their growth in housekeeping operations.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved service standards in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our dynamic team.
We think you need these skills to ace Housekeeping Operations Manager - Leeds/Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your experience in hotel housekeeping and operations management. Highlight any relevant roles and responsibilities that align with what we’re looking for, especially in multi-site management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Operations Manager role. Share specific examples of how you've led teams and improved service standards in previous positions.
Showcase Your Leadership Skills:We want to see your leadership style! In your application, mention how you've motivated teams and handled challenges in housekeeping operations. This will help us understand how you can lead our site-based teams effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Housekeeping Inside Out
Make sure you brush up on your knowledge of hotel housekeeping operations. Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will show that you understand the intricacies of the job and can lead teams effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff, improved service standards, or handled conflicts. This will demonstrate your ability to lead and inspire others in a multi-site environment.
✨Understand the Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to housekeeping operations. Be ready to discuss how you've monitored budgets, forecasts, and compliance in previous roles. This shows that you're not just a people manager but also someone who understands the operational side of the business.
✨Be Ready to Discuss Travel Flexibility
Since this role involves travel across Leeds and Birmingham, be prepared to talk about your availability and willingness to travel. Highlight any previous experience you have with managing multiple sites and how you effectively balanced your time between them.
