At a Glance
- Tasks: Lead a passionate spa team and deliver exceptional guest experiences.
- Company: Prestigious luxury hotel and spa near Ipswich.
- Benefits: Competitive salary, company pension, staff meals, discounts, and career development.
- Other info: Flexible working hours with excellent progression opportunities.
- Why this job: Join a luxury environment and make a real impact on guest wellness experiences.
- Qualifications: NVQ Level 3 in Beauty Therapy and two years in senior spa management.
The predicted salary is between 38000 - 38000 £ per year.
Senior Spa Manager - Luxury Hotel & Spa
Location
Ipswich, Suffolk
Salary
£38,000 per annum
About the Role
We are recruiting on behalf of a prestigious luxury hotel and spa near Ipswich for an experienced and passionate
Senior Spa Manager .
This is an exciting opportunity to lead a professional spa team within a premium hospitality environment, delivering exceptional guest experiences while driving commercial success.
The successful candidate will combine strong leadership skills with a hands-on approach, ensuring the highest standards of service, treatment delivery, and operational excellence.
The Opportunity
Reporting directly to the
Hotel General Manager , you will take full responsibility for the financial performance, day-to-day operations, and ongoing development of the spa.
You will inspire and support your team while creating an outstanding wellness experience for every guest.
Key Responsibilities
- Lead, motivate and develop the spa team to deliver exceptional customer service.
- Oversee the daily operation of the spa, ensuring the highest standards are consistently maintained.
- Provide treatments when required to maximise therapist utilisation and treatment room capacity.
- Manage staff rotas and appointment schedules to optimise occupancy and revenue.
- Drive retail sales and identify opportunities to increase spa income.
- Work closely with the Hotel General Manager to develop marketing initiatives, promotions and seasonal spa packages.
- Monitor guest feedback and implement improvements to enhance the customer experience.
- Stay informed of industry and wellness trends to ensure the spa remains competitive and innovative.
- Prepare monthly management reports, including financial performance, occupancy, guest satisfaction and revenue growth.
About You
We are looking for an experienced spa professional who is passionate about luxury hospitality and developing high-performing teams.
Essential Requirements
- NVQ Level 3 (or equivalent) in Beauty Therapy.
- Minimum of two years' experience in a senior spa management position.
- Previous experience within a luxury spa, hotel or wellness environment.
- Strong commercial awareness with the ability to manage budgets and drive profitability.
- Excellent leadership, communication and organisational skills.
- A hands-on management style with a genuine passion for delivering outstanding guest experiences.
- Flexibility to work Monday to Sunday on a rota basis.
- What's on Offer
- Salary of
- £38,000 per annum
- Company pension
- Staff meals whilst on duty
- Employee discounts
- Company events
- Free on-site parking
- Opportunity to work within a prestigious luxury hospitality environment
- Ongoing career development and progression opportunities
If you're an experienced Spa Manager looking for your next leadership opportunity near Ipswich, we'd love to hear from you.
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Spa Manager in Ipswich employer: LJ Recruitment Limited
As a Registered Manager at our children's residential home in Walsall, you will be part of a supportive and nurturing work culture that prioritises the well-being and development of both staff and children. We offer competitive salaries, including a generous welcome bonus, along with ample opportunities for professional growth and training to enhance your skills in this rewarding field. Join us in making a meaningful impact in the lives of young people while enjoying a fulfilling career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Ipswich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LJ Recruitment Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LJ Recruitment Limited
Don't be shy about reaching out to LJ Recruitment Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Manager in Ipswich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LJ Recruitment Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LJ Recruitment Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
