At a Glance
- Tasks: Assist in managing client portfolios and support credit proposal processing.
- Company: Join a dynamic financial institution focused on client relationships.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Opportunity to work in a collaborative team with potential for growth.
- Why this job: Make a real impact by enhancing client experiences and developing your financial skills.
- Qualifications: Strong communication skills and a basic understanding of financial analysis required.
The predicted salary is between 30000 - 40000 € per year.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management. Strong communication skills and the confidence to manage frequent client contact is a key requirement.
The RSO will assist the Branch/RM in the following core processes:
- Credit Proposal Processing: Prepare various types of proposals for credit facilities, ensure proposals go through a full balance sheet, income statement and cash flow analysis, scrutiny of all documents, accounts payment history, etc.
- Relationship Facilitation & Service: Follow a structured process as assigned by RM/SRM to service existing customers. May visit the customer with/without RM and write the call report. Resolve client queries without further escalation. Must respond promptly to emails and telephone calls.
- Analysis/Documentation Support: Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities. Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, maintain insurance policies, stock reports, etc.
Skills:
- Financial analysis
- Credit writing skills
- Working level general understanding of legal documentation, property insurance documents and valuation reports
- Computer literate with working knowledge of word processing and database software as well as competent in internet usage
- Strong verbal and written communication skills
- Preferably bilingual (English and Urdu and/or Punjabi)
- Willing team player
- Knowledge of banking operations and regulations
Facilities Support Officer (Permanent) employer: LJ Recruitment Limited
As a Facilities Support Officer, you will thrive in a dynamic work environment that prioritises employee development and fosters a collaborative culture. Our commitment to professional growth is complemented by competitive benefits and a supportive team atmosphere, making this an ideal place for those seeking meaningful and rewarding employment in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Officer (Permanent)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for the Facilities Support Officer role, try role-playing interviews with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Facilities Support Officer (Permanent)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities Support Officer role. Highlight your experience in client portfolio management and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your verbal and written skills. Use clear and concise language in your application, and maybe even include examples of how you've effectively managed client relationships in the past.
Highlight Your Analytical Skills:The job involves a fair bit of financial analysis and documentation support. Be sure to mention any experience you have with credit proposal processing or monitoring accounts. We love seeing candidates who can crunch numbers and keep things organised!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
Brush up on your financial analysis skills before the interview. Be ready to discuss how you would approach credit proposal processing, including balance sheets and cash flow analysis. This shows you’re not just familiar with the concepts but can apply them practically.
✨Communication is Key
Since strong communication skills are a must, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved client queries in the past. This will demonstrate your ability to manage client relationships confidently.
✨Be Organised
Familiarise yourself with the structured processes mentioned in the job description. Bring a notebook or digital device to jot down key points during the interview. This shows that you’re proactive and detail-oriented, which is crucial for maintaining account validity and monitoring payments.
✨Show Your Team Spirit
Highlight your experience as a team player. Think of instances where you collaborated with others to achieve a goal, especially in a banking or customer service context. This will resonate well, as the role requires liaising with various staff members.
