At a Glance
- Tasks: Assist in managing client portfolios and support relationship managers with credit proposals.
- Company: Join a dynamic financial institution focused on client relationships.
- Benefits: Enjoy competitive pay, career development, and a supportive team environment.
- Other info: Great opportunity for growth in the banking sector.
- Why this job: Make a real difference in client relationships while developing your financial skills.
- Qualifications: Strong communication skills and a basic understanding of financial analysis required.
The predicted salary is between 30000 - 40000 € per year.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management. Strong communication skills and the confidence to manage frequent client contact is a key requirement.
The RSO will assist the Branch/RM in the following core processes:
- Credit Proposal Processing: Prepare various types of proposals for credit facilities, ensure proposals go through a full balance sheet, income statement and cash flow analysis, scrutiny of all documents, accounts payment history, etc.
- Relationship Facilitation & Service: Follow a structured process as assigned by RM/SRM to service existing customers. May visit the customer with/without RM and write the call report. Resolve client queries without further escalation. Must respond promptly to emails and telephone calls.
- Analysis/Documentation Support: Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities. Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, maintain insurance policies, stock reports, etc.
Skills:
- Financial analysis
- Credit writing skills
- Working level general understanding of legal documentation, property insurance documents and valuation reports
- Computer literate with working knowledge of word processing and database software as well as competent in internet usage
- Strong verbal and written communication skills
- Preferably bilingual (English and Urdu and/or Punjabi)
- Willing team player
- Knowledge of banking operations and regulations
Commercial Support Consultant (Permanent) employer: LJ Recruitment Limited
As a Commercial Support Consultant, you will thrive in a dynamic work environment that prioritises employee development and fosters a culture of collaboration and innovation. Our commitment to providing comprehensive training and growth opportunities ensures that you can advance your career while enjoying a supportive atmosphere that values strong communication and teamwork. Located in a vibrant area, we offer competitive benefits and a unique chance to engage with clients directly, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Consultant (Permanent)
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and finance sector. Let them know you're on the lookout for a role like the Commercial Support Consultant. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your financial analysis skills. Be ready to discuss credit proposal processing and relationship management. We want you to shine when they ask about your experience with client queries and documentation support!
✨Tip Number 3
Show off your communication skills! Practice articulating your thoughts clearly and confidently. Whether it's through emails or face-to-face chats, being able to convey your ideas effectively is key in this role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community. Let's get you that Commercial Support Consultant position!
We think you need these skills to ace Commercial Support Consultant (Permanent)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Commercial Support Consultant role. Highlight your experience in client portfolio management and any relevant skills like financial analysis or credit writing. We want to see how you fit into our team!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your verbal and written skills. Use clear, concise language in your application and provide examples of how you've effectively managed client relationships in the past.
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or errors, as this reflects your ability to maintain accuracy in tasks like credit proposal processing and documentation support. We appreciate a polished application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
Brush up on your financial analysis skills before the interview. Be ready to discuss how you would approach credit proposal processing and what key metrics you would consider when evaluating a client's financial health.
✨Communication is Key
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved client queries or facilitated relationships in previous roles.
✨Understand the Regulations
Familiarise yourself with the Certification Regime and any relevant banking regulations. Being able to discuss how you would ensure compliance while managing client portfolios will show that you're serious about the role.
✨Show Your Team Spirit
This position requires a willingness to collaborate with others. Think of examples where you've worked as part of a team to achieve a common goal, and be ready to share these during the interview.
