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- Tasks: Lead a team in client onboarding and due diligence for regulated businesses.
- Company: Join a dynamic firm focused on compliance and operational excellence.
- Benefits: Enjoy professional development support and opportunities for growth.
- Why this job: Make a real impact while working with diverse clients in a supportive culture.
- Qualifications: Experience in client onboarding within regulated financial services is essential.
- Other info: Collaborate across departments to enhance client experiences and processes.
The predicted salary is between 36000 - 60000 £ per year.
Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you\’ll have a significant impact on client onboarding processes for regulated businesses.
In this role, you will be instrumental in fostering a culture of compliance and ensuring operational excellence by managing client onboarding and related client due diligence (CDD) activities.
You\’ll engage with a diverse range of clients and receive professional development support, helping you grow alongside the business and reach your full potential!
About the Role
- Lead the regulated business client take-on team.
- Manage client due diligence (CDD) inquiries and escalations across multiple jurisdictions, including Jersey, Guernsey, the UK, and Cayman.
- Provide robust CDD support, navigating complex business processes and jurisdictional requirements.
- Ensure compliance with financial crime regulations and financial services business standards.
- Uphold data protection and confidentiality in line with company policies.
- Act as the primary point of contact for the Cayman team and handle business escalations related to CDD inquiries, including recommending process improvements.
- Support the manager by covering absences and proactively enhancing operational processes and data integrity within client systems related to client risk assessment and CDD.
- Collaborate closely with team members and other departments to develop and maintain effective communication and timely client take-on interactions.
- Work across the business to ensure seamless client on-boarding experiences with a focus on effective communication throughout the process.
About You
- Extensive experience in CDD/client on-boarding within a regulated or supervised Financial Services Business licensed in Jersey, Guernsey, Cayman, UK, HK, or the BVI.
- Strong understanding of corporate, fiduciary, and/or funds services in international financial centre jurisdictions, including complex structures.
- Proficient in AML regulations relating to client risk assessment and CDD for various legal entity types in regulated fiduciary, funds, and/or corporate services.
- Ability to quickly learn and fully understand multiple complex procedures across different jurisdictional regulatory requirements.
- Exceptional organisational, analytical, and time management skills with the ability to multitask effectively.
- Proven ability to manage internal and external stakeholder expectations professionally.
- Excellent verbal and written communication skills.
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Client Engagement Team Leader employer: LJ Recruitment Limited
Contact Detail:
LJ Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Team Leader
✨Tip Number 1
Familiarise yourself with the specific compliance regulations and client onboarding processes in the jurisdictions mentioned, such as Jersey, Guernsey, and Cayman. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the complexities of the role.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who have experience in client due diligence and onboarding. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client relationships and handling escalations. Be ready to share specific examples that highlight your problem-solving skills and ability to navigate complex regulatory environments.
✨Tip Number 4
Showcase your organisational and time management skills during any interactions with us. Being able to articulate how you prioritise tasks and manage multiple responsibilities will be crucial in demonstrating your fit for this fast-paced role.
We think you need these skills to ace Client Engagement Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in client due diligence and onboarding within regulated financial services. Emphasise your understanding of AML regulations and your ability to navigate complex procedures across different jurisdictions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for promoting compliance and operational excellence. Mention specific examples of how you've managed CDD inquiries and escalations, and how you’ve contributed to process improvements in previous roles.
Showcase Communication Skills: Since the role requires excellent verbal and written communication skills, provide examples in your application that demonstrate your ability to manage stakeholder expectations and maintain effective communication with clients and team members.
Highlight Organisational Skills: Detail your exceptional organisational and time management skills in your application. Provide examples of how you have successfully multitasked in previous roles, especially in high-pressure environments related to client onboarding.
How to prepare for a job interview at LJ Recruitment Limited
✨Showcase Your CDD Expertise
Be prepared to discuss your extensive experience in client due diligence and onboarding. Highlight specific examples where you've navigated complex regulatory requirements, especially in jurisdictions like Jersey, Guernsey, or the UK.
✨Demonstrate Strong Communication Skills
Since this role involves engaging with diverse clients, practice articulating your thoughts clearly. Prepare to explain how you would ensure effective communication during the client onboarding process.
✨Emphasise Compliance Knowledge
Familiarise yourself with AML regulations and financial crime compliance standards. Be ready to discuss how you have upheld these standards in previous roles and how you would apply them in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've managed escalations or improved processes, and be ready to share your thought process and outcomes.