Client Engagement Team Leader in Liverpool

Client Engagement Team Leader in Liverpool

Liverpool Full-Time 43200 - 72000 € / year (est.) No home office possible
LJ Recruitment Limited

At a Glance

  • Tasks: Lead a team in client onboarding and due diligence for regulated businesses.
  • Company: Join a dynamic firm focused on compliance and operational excellence.
  • Benefits: Enjoy professional development support and opportunities for growth.
  • Other info: Work across multiple jurisdictions, enhancing processes and ensuring compliance.
  • Why this job: Make a significant impact while collaborating with diverse clients in a supportive culture.
  • Qualifications: Experience in CDD/client onboarding within regulated financial services is essential.

The predicted salary is between 43200 - 72000 € per year.

Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you\'ll have a significant impact on client onboarding processes for regulated businesses.

In this role, you will be instrumental in fostering a culture of compliance and ensuring operational excellence by managing client onboarding and related client due diligence (CDD) activities.

You\'ll engage with a diverse range of clients and receive professional development support, helping you grow alongside the business and reach your full potential!

About the Role

  • Lead the regulated business client take-on team.
  • Manage client due diligence (CDD) inquiries and escalations across multiple jurisdictions, including Jersey, Guernsey, the UK, and Cayman.
  • Provide robust CDD support, navigating complex business processes and jurisdictional requirements.
  • Ensure compliance with financial crime regulations and financial services business standards.
  • Uphold data protection and confidentiality in line with company policies.
  • Act as the primary point of contact for the Cayman team and handle business escalations related to CDD inquiries, including recommending process improvements.
  • Support the manager by covering absences and proactively enhancing operational processes and data integrity within client systems related to client risk assessment and CDD.
  • Collaborate closely with team members and other departments to develop and maintain effective communication and timely client take-on interactions.
  • Work across the business to ensure seamless client on-boarding experiences with a focus on effective communication throughout the process.

About You

  • Extensive experience in CDD/client on-boarding within a regulated or supervised Financial Services Business licensed in Jersey, Guernsey, Cayman, UK, HK, or the BVI.
  • Strong understanding of corporate, fiduciary, and/or funds services in international financial centre jurisdictions, including complex structures.
  • Proficient in AML regulations relating to client risk assessment and CDD for various legal entity types in regulated fiduciary, funds, and/or corporate services.
  • Ability to quickly learn and fully understand multiple complex procedures across different jurisdictional regulatory requirements.
  • Exceptional organisational, analytical, and time management skills with the ability to multitask effectively.
  • Proven ability to manage internal and external stakeholder expectations professionally.
  • Excellent verbal and written communication skills.

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Client Engagement Team Leader in Liverpool employer: LJ Recruitment Limited

Join a forward-thinking company that prioritises compliance and operational excellence, offering a vibrant work culture where your contributions directly impact client onboarding processes. With a strong commitment to professional development, you'll have access to growth opportunities while collaborating with a diverse team across multiple jurisdictions, including the UK and Cayman. Enjoy a supportive environment that values effective communication and innovation, making it an ideal place for those seeking meaningful and rewarding employment.

LJ Recruitment Limited

Contact Detail:

LJ Recruitment Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Engagement Team Leader in Liverpool

Tip Number 1

Familiarise yourself with the specific compliance regulations and operational standards relevant to the jurisdictions mentioned in the job description, such as Jersey, Guernsey, and Cayman. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the complexities of the role.

Tip Number 2

Network with professionals in the financial services sector, particularly those involved in client onboarding and due diligence. Engaging with industry peers can provide valuable insights and may even lead to referrals that could enhance your application.

Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully managed client onboarding processes or navigated complex CDD inquiries. Highlighting these experiences will showcase your expertise and ability to handle the responsibilities outlined in the job description.

Tip Number 4

Demonstrate your organisational and time management skills by preparing a plan for how you would approach the onboarding process for a new client. Presenting a structured approach during discussions can set you apart as a candidate who is proactive and detail-oriented.

We think you need these skills to ace Client Engagement Team Leader in Liverpool

Client Due Diligence (CDD)
Regulatory Compliance
Financial Crime Regulations
Data Protection and Confidentiality
Stakeholder Management
Operational Excellence
Analytical Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your extensive experience in client due diligence and onboarding within regulated financial services. Emphasise your understanding of AML regulations and your ability to navigate complex procedures across different jurisdictions.

Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for promoting compliance and operational excellence. Mention specific examples of how you've successfully managed CDD inquiries and escalations in previous roles, showcasing your problem-solving skills and attention to detail.

Highlight Relevant Skills:Clearly outline your organisational, analytical, and time management skills in your application. Provide examples of how you've effectively multitasked and managed stakeholder expectations in past positions, as these are crucial for the role.

Proofread Your Application:Before submitting, thoroughly proofread your application to ensure there are no grammatical errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for a role focused on compliance.

How to prepare for a job interview at LJ Recruitment Limited

Showcase Your CDD Expertise

Be prepared to discuss your extensive experience in client due diligence and onboarding within regulated financial services. Highlight specific examples where you've navigated complex processes and ensured compliance with regulations.

Demonstrate Strong Communication Skills

Since the role involves engaging with diverse clients, practice articulating your thoughts clearly and concisely. Prepare to explain how you would maintain effective communication throughout the client onboarding process.

Highlight Your Organisational Skills

Given the need for exceptional organisational and time management skills, be ready to share examples of how you've successfully managed multiple tasks or projects simultaneously, especially in a fast-paced environment.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, particularly regarding CDD inquiries and escalations. Think of scenarios where you've had to recommend process improvements or handle stakeholder expectations effectively.