Client Engagement Team Leader in Glasgow

Client Engagement Team Leader in Glasgow

Glasgow Full-Time 36000 - 60000 £ / year (est.) No working from home possible
LJ Recruitment Limited

At a Glance

  • Tasks: Lead a team in client onboarding and due diligence for regulated businesses.
  • Company: Join a dynamic firm focused on compliance and operational excellence.
  • Benefits: Enjoy professional development support and opportunities for growth.
  • Other info: Work across multiple jurisdictions, enhancing processes and ensuring compliance.
  • Why this job: Make a real impact while collaborating with diverse clients in a supportive culture.
  • Qualifications: Experience in CDD/client onboarding within regulated financial services is essential.

The predicted salary is between 36000 - 60000 £ per year.

Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you\'ll have a significant impact on client onboarding processes for regulated businesses.

In this role, you will be instrumental in fostering a culture of compliance and ensuring operational excellence by managing client onboarding and related client due diligence (CDD) activities.

You\'ll engage with a diverse range of clients and receive professional development support, helping you grow alongside the business and reach your full potential!

About the Role

  • Lead the regulated business client take-on team.
  • Manage client due diligence (CDD) inquiries and escalations across multiple jurisdictions, including Jersey, Guernsey, the UK, and Cayman.
  • Provide robust CDD support, navigating complex business processes and jurisdictional requirements.
  • Ensure compliance with financial crime regulations and financial services business standards.
  • Uphold data protection and confidentiality in line with company policies.
  • Act as the primary point of contact for the Cayman team and handle business escalations related to CDD inquiries, including recommending process improvements.
  • Support the manager by covering absences and proactively enhancing operational processes and data integrity within client systems related to client risk assessment and CDD.
  • Collaborate closely with team members and other departments to develop and maintain effective communication and timely client take-on interactions.
  • Work across the business to ensure seamless client on-boarding experiences with a focus on effective communication throughout the process.

About You

  • Extensive experience in CDD/client on-boarding within a regulated or supervised Financial Services Business licensed in Jersey, Guernsey, Cayman, UK, HK, or the BVI.
  • Strong understanding of corporate, fiduciary, and/or funds services in international financial centre jurisdictions, including complex structures.
  • Proficient in AML regulations relating to client risk assessment and CDD for various legal entity types in regulated fiduciary, funds, and/or corporate services.
  • Ability to quickly learn and fully understand multiple complex procedures across different jurisdictional regulatory requirements.
  • Exceptional organisational, analytical, and time management skills with the ability to multitask effectively.
  • Proven ability to manage internal and external stakeholder expectations professionally.
  • Excellent verbal and written communication skills.

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Client Engagement Team Leader in Glasgow employer: LJ Recruitment Limited

Join a forward-thinking company that prioritises compliance and operational excellence, offering a vibrant work culture where your contributions directly impact client onboarding processes. With a strong commitment to professional development, you will have ample opportunities for growth while collaborating with a diverse range of clients across multiple jurisdictions. Located in a dynamic financial centre, this role not only enhances your career but also provides a supportive environment that values teamwork and innovation.

LJ Recruitment Limited

Contact Details:

LJ Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Engagement Team Leader in Glasgow

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like LJ Recruitment Limited looking for candidates who are engaged and informed.

We think you need these skills to ace Client Engagement Team Leader in Glasgow

Client Due Diligence (CDD)
Regulatory Compliance
Financial Crime Regulations
Data Protection and Confidentiality
Stakeholder Management
Operational Excellence
Analytical Skills

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at LJ Recruitment Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at LJ Recruitment Limited

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with LJ Recruitment Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!