At a Glance
- Tasks: Deliver exceptional customer experiences and guide clients in selecting luxury jewellery.
- Company: Join a well-established luxury jewellery brand opening its first Birmingham store.
- Benefits: Competitive salary, generous bonuses, private healthcare, and ongoing training.
- Why this job: Be the face of luxury jewellery and build lasting relationships with customers.
- Qualifications: 2-3 years in luxury retail or jewellery sales with strong gemmology knowledge.
- Other info: Enjoy clear career progression and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced luxury salesperson with a passion for diamonds and fine jewellery? This could be your next career move.
We're supporting a well-established jewellery brand as they open their first Birmingham store. They're now looking for a Sales Consultant to join the team and play a key role in delivering an exceptional, personalised customer experience.
Salary: £30,000 basic OTE: £40,000+ Commission & bonus structure included
The Opportunity
As a Sales Consultant, you'll be the face of the brand-building trusted relationships, showcasing expert product knowledge, and guiding customers through meaningful purchases. You'll receive ongoing training in luxury sales, with genuine opportunities for progression as the business continues to grow.
About You
- 2-3+ years' experience in a customer-facing sales role, ideally within luxury retail or jewellery
- A strong passion for gemmology, with confident knowledge of diamonds and fine jewellery
- A proven track record of meeting or exceeding sales targets
- Exceptional communication and interpersonal skills, with a natural flair for customer service
- A collaborative mindset, flexibility, and a willingness to support the wider team
The Role
- Deliver a warm, professional, and memorable customer experience from first contact to purchase
- Guide customers through product selections, tailoring recommendations to their style, occasion, and budget
- Achieve individual sales targets through confident closing techniques and by promoting additional services (e.g. resizing and customisation)
- Maintain in-depth knowledge of collections, craftsmanship, and materials to enhance the customer journey
- Build long-term client relationships through post-purchase follow-ups and repeat-business engagement
- Support daily store operations, coordinating appointments, special requests, and service enquiries
- Collaborate closely with Lead Sales Advisors and Senior Sales Consultants to continuously improve store performance
Perks & Benefits
- Clear career progression opportunities across departments
- The Grid - an exclusive, enhanced commission structure for the Sales Team
- Employee Recognition Programme
- Generous paid time off & holidays
- Company-wide bonus scheme
- Private healthcare & wellness benefits
- Competitive pension scheme
- Ongoing training and professional development
- Employee Assistance Programme (counselling support)
- Workplace culture initiatives and team events
Sales Consultant - Diamonds in Birmingham employer: LJ Recruitment Limited
Contact Detail:
LJ Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Diamonds in Birmingham
✨Tip Number 1
Network like a pro! Attend local events or jewellery exhibitions to meet people in the industry. You never know who might be looking for a Sales Consultant or can connect you with someone who is.
✨Tip Number 2
Show off your passion for diamonds! When you get the chance to chat with potential employers, share your knowledge and enthusiasm about gemmology. It’ll set you apart from the crowd and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach. Focus on how you would guide a customer through their purchase, highlighting your ability to tailor recommendations based on their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Consultant - Diamonds in Birmingham
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for diamonds and fine jewellery shine through! Share any relevant experiences or stories that highlight your enthusiasm for the luxury retail world.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your customer-facing experience and any specific achievements in sales, especially in luxury settings. We want to see how you can bring value to our team!
Be Personable and Professional: Your written application should reflect the warm and professional customer experience we aim to provide. Use a friendly tone while maintaining professionalism, as this will give us a glimpse of how you interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Diamonds
Brush up on your gemmology knowledge before the interview. Be prepared to discuss different types of diamonds, their qualities, and what makes them unique. This will show your passion for the product and help you stand out as a knowledgeable candidate.
✨Showcase Your Sales Skills
Prepare examples from your previous roles where you exceeded sales targets or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Practice Your Communication
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as personable and engaging.
✨Demonstrate Team Spirit
Highlight your collaborative mindset during the interview. Share experiences where you supported your team or contributed to a positive work environment. This will resonate well, as the company values teamwork and flexibility in their sales approach.