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For Companies At a Glance
- Tasks: Support Relationship Managers and manage client relationships in a dynamic banking environment.
- Company: Join a leading bank in Birmingham with a focus on client service.
- Benefits: Competitive salary up to £35,000, professional growth, and a supportive team.
- Why this job: Kickstart your banking career while making a real impact on client satisfaction.
- Qualifications: Degree qualified with at least 2 years of banking experience.
- Other info: Perfect for detail-oriented individuals looking for a collaborative workplace.
The predicted salary is between 28000 - 42000 £ per year.
Location: Birmingham (Fully Office-Based)
Salary: Up to £35,000 per annum
Job Type: Full-Time, Permanent
Start Date: ASAP
About the Role
We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a detail-oriented and client-focused professional with a background in banking.
As a Relationship Support Officer, you'll play a vital role in supporting Relationship and Branch Managers with the day-to-day management of client relationships. You'll gain hands-on experience working with a defined portfolio of clients and contribute to the smooth running of credit processes, documentation, and client servicing. This is a fantastic opportunity for someone looking to develop a career in banking and financial services, particularly in corporate, commercial, or SME banking environments.
Key Responsibilities
- Assist in preparing credit proposals by analysing balance sheets, income statements, and cash flows
- Support the Relationship Manager in servicing existing client relationships
- Monitor and maintain the validity of customer accounts and associated documentation
- Follow up on upcoming payments and ensure timely collection of required documentation
- Provide accurate and timely responses to client queries via email and phone
- Coordinate internally with operations, credit, and other departments to meet client needs
- Accompany Relationship Managers on client visits and prepare call reports
What We're Looking For
Education & Experience:
- Degree qualified (or equivalent)
- Minimum of 2 years' banking experience
- Understanding of banking products and financial instruments
Skills & Competencies:
- Strong financial analysis and credit writing skills
- Proficient in Microsoft Office and internet-based tools
- Excellent verbal and written communication skills
- Working knowledge of legal and property-related documentation
- Preferably bilingual in English and Urdu and/or Punjabi
Personal Attributes:
- Team player with a collaborative mindset
- Resilient and adaptable in a fast-paced environment
- Strong attention to detail and accuracy
- Professional, flexible, and highly motivated
Please Note: This role does not involve advising on or approving regulated financial products such as loans or mortgages, in line with Certification Regime regulations.
If you're looking to grow your career in banking and thrive in a client-focused, office-based environment - we'd love to hear from you.
Relationship Support Officer in Birmingham employer: LJ Recruitment Limited
Contact Detail:
LJ Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector and let them know you're on the hunt for a Relationship Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your financial analysis skills and be ready to discuss how you've handled client relationships in the past. We want to see that you can bring value to the team right from day one.
✨Tip Number 3
Show off your communication skills! Whether it's through email or phone calls, make sure you convey your enthusiasm for the role and your understanding of banking products. This is your chance to shine and demonstrate your client-focused mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and growing your career in banking.
We think you need these skills to ace Relationship Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your banking experience and any relevant financial analysis skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Relationship Support Officer role. Share specific examples of how you've supported client relationships in the past.
Showcase Your Attention to Detail: As a detail-oriented role, we want to see that you can spot the little things. Make sure your application is free from typos and errors, and format it neatly to demonstrate your professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at LJ Recruitment Limited
✨Know Your Numbers
As a Relationship Support Officer, you'll need to demonstrate your financial analysis skills. Brush up on balance sheets, income statements, and cash flow analysis before the interview. Be ready to discuss how you've used these skills in past roles.
✨Showcase Your Client Focus
This role is all about client relationships, so be prepared to share examples of how you've successfully managed client interactions. Think of specific situations where you resolved issues or improved client satisfaction, and highlight your communication skills.
✨Familiarise Yourself with Banking Products
Understanding banking products and financial instruments is crucial. Do some research on the latest trends in corporate and commercial banking. Being able to discuss these topics will show your enthusiasm and knowledge about the industry.
✨Prepare for Teamwork Questions
Since this role requires collaboration with various departments, expect questions about teamwork. Prepare examples that showcase your ability to work well with others, especially in fast-paced environments. Highlight your adaptability and resilience.
