At a Glance
- Tasks: Support HR functions, manage records, and assist with recruitment and training activities.
- Company: Join Heffernan Utilities, a trusted multi-utility provider in the UK.
- Benefits: Gain valuable experience, potential for permanent position, and further training opportunities.
- Other info: Flexible working hours and a supportive team environment await you.
- Why this job: Kickstart your career in HR with hands-on experience and professional development.
- Qualifications: GCSEs in Maths and English required; customer service experience preferred.
The predicted salary is between 30000 - 34700 £ per year.
This exciting opportunity has arisen with an expanding company. The successful person will provide a high level of support within the team, undertaking duties in human resources, administration and customer services.
About the Employer
Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.
What You'll Do
The role provides comprehensive administrative support across Human Resources and Staff Development functions. This includes maintaining and updating HR records and databases; supporting recruitment and selection processes from advertising through to onboarding and pre-employment checks; issuing contracts and employment documentation; and producing reports and management data. The post holder also supports staff development activities by coordinating training applications and events, maintaining training records, organising induction programmes, monitoring quality and feedback, and liaising with internal and external providers.
Additional responsibilities include handling enquiries, processing shared email accounts, preparing correspondence, taking meeting minutes, supporting payroll and service standards monitoring, maintaining supplies, assisting with projects and events, and delivering professional, polite, and efficient customer service to staff and visitors. The role requires adherence to company policies and values, including equal opportunities, safeguarding, and health and safety requirements; participation in performance management and continuous professional development; contribution to organisational improvement; demonstration of core competencies; and undertaking any other reasonable duties as directed by the Line Manager.
Training Programme
Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions. Complete all required assignments by the required timeline. Build up your portfolio of evidence, ongoing during your apprenticeship programme. Access support from your tutor/assessor and your manager as and when required.
Training Outcome
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the apprenticeship programme. There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Microsoft Office, Word & Excel
- Excellent timekeeping
- Excellent attendance
Experience
Essential - GCSE - Maths and English - C/4 or above
Desired - GCSE - ICT - C/4 or above
Essential - Work Experience - 6/12 months
Desired - Business or Customer Service - business or other related course - Pass, Merit or Distinction
Course Information
Course: HR support (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday, times to be confirmed and are flexible. There will be a requirement to work in the office and also remote.
Expected Duration: 1 Year 6 Months
Training Provider: KIRKLEES COLLEGE
Apprentice HR Support Assistant in Brighouse employer: LJ HEFFERNAN UTILITIES LIMITED
Heffernan Utilities is an excellent employer that prioritises employee growth and development, offering a supportive work culture where apprentices can thrive. With a strong focus on training and the potential for permanent positions post-apprenticeship, employees benefit from a collaborative environment that values their contributions and encourages continuous professional development. Located in the UK, Heffernan Utilities provides a unique opportunity to be part of a trusted multi-utility provider, working alongside skilled teams dedicated to delivering top-notch services.
Contact Details:
LJ HEFFERNAN UTILITIES LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice HR Support Assistant in Brighouse
✨Get Involved with Local HR Events
Look for local HR events, workshops, or networking evenings in your area. Getting involved in these communities is a fab way to meet professionals already in the field, learn from their experiences, and even get your name out there—who knows, they might even have leads on apprenticeships!
✨Utilise University Career Services
Don’t forget to tap into your university's career services—they're your best buddy for finding apprenticeship opportunities. They often have insider connections with companies looking to recruit apprentices, so be sure to get your name on their radar!
✨Use Social Media Wisely
Follow organisations you're interested in on platforms like LinkedIn and Twitter, and engage with their posts. This helps you stay updated on their apprenticeship opportunities and shows your interest in the company's culture—plus, you might even catch the eye of hiring managers!
✨Show Off Your HR Knowledge
Create a blog or share posts around HR topics that interest you. This not only showcases your knowledge and passion but can also serve as a portfolio piece that sets you apart from other candidates. Companies are always looking for individuals who take initiative and have an informed perspective!
We think you need these skills to ace Apprentice HR Support Assistant in Brighouse
Some tips for your application 🫡
Show Off Your People Skills:In the world of human resources, it's all about how well you can connect with others. When you're crafting your CV and cover letter, highlight any experiences you've had working in teams, resolving conflicts, or helping others—this is what HR is all about! Include any relevant voluntary work or part-time jobs that showcase your knack for communication and support.
Get Familiar with HR Tools:Even as an apprentice, it helps to show that you’ve got a grasp on the tools of the trade. Mention any experience you have with HR software, databases, or even just cool initiatives you've learned about in school. This can really set you apart and show that you're eager to dive into the HR world at LJ HEFFERNAN UTILITIES LIMITED.
Explain Your Motivation:As an apprenticeship role, employers want to see your passion and willingness to learn. Use your cover letter to unpack why HR excites you and what you hope to gain from the apprenticeship with LJ HEFFERNAN UTILITIES LIMITED. Let your enthusiasm shine through—it makes a huge difference!
Tailor Your Application for LJ HEFFERNAN UTILITIES LIMITED:Do some digging on LJ HEFFERNAN UTILITIES LIMITED and reflect that in your application. Mention specific aspects of their HR practices or company values that resonate with you. This personal touch shows that you genuinely want to be part of their team and not just any HR role. Remember, we’re here to help you shine, so make sure to apply through our website!
How to prepare for a job interview at LJ HEFFERNAN UTILITIES LIMITED
✨Get Familiar with HR Basics
As we're diving into an apprenticeship in human resources, make sure you grasp key HR concepts like recruitment processes, employee relations, and workplace legislation. Being able to discuss these topics will show your understanding and enthusiasm for the field, particularly when chatting with LJ HEFFERNAN UTILITIES LIMITED.
✨Showcase Your People Skills
In HR, it's all about managing relationships. Prep some examples from school or previous work where you've successfully dealt with conflicts or collaborated with others. This will highlight your interpersonal skills, which are crucial for an apprenticeship at LJ HEFFERNAN UTILITIES LIMITED.
✨Research Common HR Tools
Get to know some HR software and tools like Applicant Tracking Systems (ATS) or performance management systems that are commonly used in the industry. Familiarity with these will give you an edge in the interview, demonstrating your readiness to jump into the role at LJ HEFFERNAN UTILITIES LIMITED.
✨Express Your Eagerness to Learn
During your interview, make it clear how excited you are about the learning opportunities within this apprenticeship. Share why you chose this pathway with LJ HEFFERNAN UTILITIES LIMITED and what aspects of HR you're most keen to explore – this will resonate well with interviewers looking for motivated candidates.
