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- Tasks: Manage care team, create care plans, and ensure quality service delivery.
- Company: Join a leading home care provider in Tidworth, Wiltshire.
- Benefits: Enjoy 28 days holiday, ongoing support, and a company mobile phone.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: No experience required; commitment to improving lives is essential.
- Other info: Flexible hours, Monday to Friday, with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for an experienced Compliance and Care Coordinator to join our office team in Tidworth, Wiltshire. As a Care Coordinator, you will be offered the following:
- Company issued mobile phone
- Ongoing support and Professional Development
- 28 Days Holiday
- Opportunity to work in an expanding leading home care provider
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensuring care assessments, care and risk planning meets best practice and customers aspirations
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Registered Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measure to comply with CQC regulations and work to achieve the best care standards possible
We are looking for a Care Coordinator to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience with Rostering care calls on an electronic system
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving License and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
Contact Detail:
Lizor Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager (No experience required)
✨Tip Number 1
Familiarise yourself with CQC standards and compliance regulations. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to high-quality care.
✨Tip Number 2
Gain a basic understanding of electronic rostering systems. Even if you haven't used one before, showing that you're willing to learn and adapt can set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have in managing or coordinating teams, even if it's from a different field. This can showcase your leadership skills and ability to support staff development.
✨Tip Number 4
Prepare to discuss scenarios where you've provided excellent customer service or resolved conflicts. This will illustrate your ability to handle the responsibilities of a Care Coordinator effectively.
We think you need these skills to ace Care Manager (No experience required)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the core duties and responsibilities of a Care Coordinator. Highlight any relevant skills or experiences you have that align with these requirements.
Tailor Your CV: Customise your CV to reflect your commitment to improving the quality of life for vulnerable people. Emphasise any experience you have in health and social care, even if it’s informal or voluntary.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of CQC standards. Mention why you are interested in this position and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Lizor Care
✨Understand CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards, as this is essential for the role. Be prepared to discuss how you would ensure compliance and improve care quality during the interview.
✨Show Your Commitment
Demonstrate your passion for improving the quality of life for vulnerable people. Share any personal experiences or motivations that drive your commitment to care, even if you lack direct experience.
✨Highlight Transferable Skills
If you don't have direct experience in care coordinating, think about other roles where you've managed teams or organised schedules. Be ready to explain how these skills can translate to the Care Coordinator position.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and opportunities for professional development. This shows your interest in the role and helps you assess if it's the right fit for you.