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For Companies At a Glance
- Tasks: Provide technical support, customer quotes, and product testing.
- Company: Join a successful company supplying innovative products globally.
- Benefits: Enjoy great benefits in a friendly, expanding team.
- Why this job: Perfect for recent grads seeking a varied and challenging role.
- Qualifications: A science-related degree or relevant hands-on experience is ideal.
- Other info: Easily commutable from various locations in Suffolk and Essex.
The predicted salary is between 28800 - 48000 £ per year.
Working for a successful company, who supply their innovative products globally, this is a great opportunity to join their team. Your responsibilities in this varied role will include; * Providing technical support both internally and externally * Customer quotes/estimates through to orders * Testing products to resolve technical issues as well as setting up and system testing * Working with R&D to test new products and prototypes You will need to demonstrate; * A strong technical ability, ideally with scientific, laboratory, instrumentation or similar technical products * The ability to find the best solution for customers * Confident communication skills whether on the telephone, via email or face to face * A flexible and proactive approach whilst being highly organised Ideally qualified with a Science related degree (chemistry, physics, biology or similar scientific degree), this is a great opportunity to join a friendly team in an interesting, varied and challenging role. It may suit you if you are a recent graduate or perhaps have some good hands on product or customer support experience and are looking for a new challenge. Great benefits together with a successful expanding and interesting company. Please contact me to find out more ASAP! This role is easily commutable from Haverhill, Cambridge, Duxford, Saffron Walden, Melbourn, Royston, Letchworth, Buntingford, Bishop’s Stortford, Stansted, Braintree, Halstead, Sudbury, Newmarket, Mildenhall, Papworth Everard, Hartford, Huntingdon, St Neots and many other places within Suffolk, Essex, Hertfordshire and Cambridgeshire
Technical Support employer: Liz Orpwood Recruitment Ltd
Contact Detail:
Liz Orpwood Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support
✨Tip Number 1
Make sure to familiarize yourself with the company's innovative products and their applications. Understanding the technical aspects will help you provide better support and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations or role-playing scenarios. Being able to clearly explain technical issues and solutions is crucial for this role, so confidence in your communication is key.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully resolved technical issues in the past. This will highlight your proactive approach and ability to find the best solutions for customers.
✨Tip Number 4
Research the latest trends in scientific instrumentation and laboratory technology. Being knowledgeable about current advancements will not only impress your interviewers but also show your commitment to staying updated in the field.
We think you need these skills to ace Technical Support
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Technical Support position. Highlight your relevant experience with scientific or technical products in your application.
Tailor Your CV: Customize your CV to emphasize your technical abilities, customer support experience, and any relevant qualifications. Use specific examples that demonstrate your problem-solving skills and communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with their needs and express your eagerness to contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Liz Orpwood Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical background in detail. Highlight any experience you have with scientific, laboratory, or instrumentation products, and be ready to explain how you've applied this knowledge in practical situations.
✨Demonstrate Problem-Solving Abilities
During the interview, provide examples of how you've successfully resolved technical issues in the past. Emphasize your ability to find the best solutions for customers, as this is a key aspect of the role.
✨Communicate Confidently
Practice your communication skills before the interview. Whether it's over the phone, via email, or face-to-face, being able to convey information clearly and confidently will make a strong impression.
✨Emphasize Flexibility and Organization
Discuss your proactive approach to work and how you manage multiple tasks effectively. Provide examples of how you've adapted to changing situations while maintaining organization in your work.
