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- Tasks: Support customers globally and build strong relationships through effective communication.
- Company: Join a friendly and successful company with innovative products.
- Benefits: Full training provided, potential for permanent role, and a supportive team environment.
- Other info: Easily commutable from various locations in Cambridgeshire, Essex, and Hertfordshire.
- Why this job: Kickstart your career in customer service with exciting growth opportunities.
- Qualifications: Previous experience in customer service or a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Working for a friendly and successful company who supply their innovative products to a range of markets globally, this is an exciting opportunity to join their team. You will ideally have worked within a similar role where you will be able to demonstrate the following skills and experience:
- Providing support to customers/distributors globally
- Confident communicator, both on the telephone, via email and face to face
- Creating quotes, processing orders and updating delivery information
- The ability to build strong relationships with customers
This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or similar roles. Equally, if you are looking to start your career in this type of role, this opportunity may be of interest to you as full training and support will be provided.
This is initially a 6 month contract but may become a permanent role after this time.
This role is easily commutable from Newmarket, Cambridge, Duxford, Haverhill, Linton, Saffron Walden, Royston, Stansted, Bishops Stortford and any more places within Cambridgeshire, Essex and Hertfordshire area.
Customer Services Advisor employer: Liz Orpwood Recruitment Ltd
Contact Detail:
Liz Orpwood Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or face-to-face, being a confident communicator is key. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your relationship-building skills! Think of examples from your past experiences where you've successfully built rapport with customers. This will demonstrate your ability to connect and support clients effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about connecting with customers, make sure your application highlights your communication skills. Whether it's through email or on the phone, we want to see how you can engage and support customers effectively.
Tailor Your Experience: Take a moment to align your previous experience with the job description. If you've worked in customer services or sales support before, let us know! We love seeing how your background fits into what we do at StudySmarter.
Be Personable: We’re a friendly bunch, so don’t be afraid to let your personality shine through in your application. Share a bit about yourself and how you build relationships with customers – it’ll help us get to know you better!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Liz Orpwood Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company and its products. Understanding their market and what makes them successful will help you tailor your answers and show genuine interest.
✨Showcase Your Communication Skills
As a Customer Services Advisor, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether over the phone, via email, or face-to-face. This will demonstrate your confidence and ability to build relationships.
✨Be Ready for Role-Specific Questions
Expect questions related to order processing, creating quotes, and updating delivery information. Brush up on any relevant experience you have and be ready to discuss how you can apply those skills in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.