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- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a passion for natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a personal pension scheme.
- Other info: Flexible working options available, with a focus on ongoing learning.
- Why this job: Be part of a supportive team that celebrates success and nurtures your development.
- Qualifications: Passion for skincare and experience in retail leadership.
The predicted salary is between 27121 - 30506 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and a focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; we care more, we never settle, we are one team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
Responsibilities:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalized consultations and skin services.
- Deliver sales targets by creating business plans and driving in‑store promotions and Liz Earle offers.
- Complete our award‑winning 12‑month Skin School development programme.
- Ensure the counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
- Lead and motivate a team in a way that inspires performance, nurtures development, celebrates success, and ensures the team feels supported and listened to.
- Provide outstanding customer service, welcoming and treating each customer with empathy and understanding at all times.
- Work with business plans, achieve sales targets and review individual and team performance.
- Maintain enthusiasm for ongoing learning and development, expanding skincare knowledge and service expertise.
Qualifications:
- A passion for skincare and a love of Liz Earle products.
- Experience using skincare products on customers.
- Experience leading and motivating a team in a retail environment.
Benefits:
- Salary £27,121 to £30,506 depending on location (pro‑rata for part‑time).
- Employee discount of up to 75% on Liz Earle products.
- Additional store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Certification as a skin expert with CIBTAC.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
Basic hours are 37.5 per week, Monday to Sunday, covering AM and PM shifts between 09:00 and 20:00, including weekends. Shift patterns will be discussed at interview stage. The role offers flexible working options, including job shares and reduced hours. We provide reasonable adjustments during the application and interview process to help you perform at your best. All rewards and benefits are subject to change and eligibility. If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you will be invited to attend an in‑store interview.
Liz Earle Counter Manager in Newcastle upon Tyne employer: Liz Earle
Contact Detail:
Liz Earle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle Counter Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a candidate who truly gets what Liz Earle is all about.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence in providing outstanding customer service and motivating your team.
✨Tip Number 3
Prepare some examples of how you've inspired and motivated a team in the past. Think about specific situations where you’ve helped others achieve their goals. This will show your potential employers that you have the leadership skills they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle family. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Liz Earle Counter Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping customers find their perfect products.
Highlight Your Team Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase any previous experience in motivating and inspiring others. Use specific examples of how you've successfully guided a team to achieve targets or overcome challenges. We love a good success story!
Personalise Your Application: Tailor your application to reflect the values and ethos of Liz Earle. Mention how you align with our commitment to natural beauty and customer care. This shows us that you understand what makes our brand special and that you're ready to be an ambassador for it.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the details you need about the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Liz Earle
✨Know Your Skincare
Brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss the benefits of their ingredients and how they can help different skin types. This shows your passion for the brand and helps you connect with customers during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to exceed targets or provided constructive feedback. This will demonstrate your ability to inspire and support your future team at Liz Earle.
✨Customer-Centric Mindset
Be ready to share experiences where you provided outstanding customer service. Highlight how you built relationships with customers and tailored your approach to meet their needs. This aligns perfectly with Liz Earle's focus on empathy and understanding.
✨Embrace Continuous Learning
Express your enthusiasm for ongoing learning and development in skincare. Mention any relevant training or courses you've completed, and be open about your desire to complete the Skin School programme. This shows you're committed to growing within the role and staying updated on skincare trends.