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- Tasks: Lead client accounts, manage campaigns, and develop team talent in a creative agency.
- Company: Join No7 Beauty Company, a leader in innovative beauty brands.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work culture.
- Why this job: Make an impact in the beauty industry while growing your career in a dynamic environment.
- Qualifications: 5+ years in account management with strong communication and project management skills.
- Other info: Be part of a diverse team that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
As a Senior Client Manager, you’re responsible for the success of your account, leading on day-to-day operations and team development. Reporting into the Head of Client Services, you’ll be hands on, managing your account like a business, developing relationships, onboarding new business, and participating in the delivery of high-profile campaigns.
You’ll support the Head of Client Services to create momentum within the team to deliver high quality work, and drive growth. Working with other Senior Client Managers, you’ll shape the team by overseeing delivery and supporting the strategic development of the account whether that is identifying opportunities or finding creative solutions to ensure success for our stakeholders and colleagues.
Key Responsibilities:- As the account lead, you’ll be the main contact for clients on your account, being the go-to-person both internally and externally and responsible for ensuring both yourself and supporting team are delivering integrated campaigns.
- Ensure client briefs are clear and align to business objectives with the confidence to challenge and develop them with the client, producing an inspiring creative brief that strives for exceptional outputs.
- Partnering with other creative and production agencies on delivery, working as one team and maintaining good communication and collaboration at all levels.
- Ensure scope of work is being managed and appropriately delegated across the team depending on skillsets required.
- Collaborate with Project Management team to ensure all campaigns are running as planned and delivering multi-channel campaigns to multiple paid media partners and/or owned channels.
- Manage the finance process, staying on top of tracking scope, estimating, and project budgets with your team.
- Manage multiple campaign deadlines, ensuring issues, risks or challenges are communicated and upholding the agency standards of ensuring great work is delivered.
- Taking the lead in client meetings, presentations, and signoffs both virtual and in-person.
- Being the delivery expert for your account ensuring you’re pushing for opportunities and continuously proposing solutions with a positive, can-do attitude.
- Proactive, continuous improvement of processes for your area and in line with other account leads within B-Hive.
- Support Head of Client Services in areas of growth and be able to confidently communicate the agency’s offering.
- Actively contribute to Client Services and agency culture by leading by example, mentorship and nurturing wider innovation, creativity and fun.
- 5+ years as a Senior Account Manager or Junior Account Director within agency or related creative environment.
- Background in line management and developing account teams.
- Excellent written and verbal presentation skills including data and reporting; a storyteller.
- Experience working and collaborating with media agencies and delivering creative against large media plans.
- Fluent in project management principles specifically delivering omni-channel creative assets.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
- Numerate with skills in estimating creative delivery fees, creating reports and dashboards.
- Passionate about producing great creative.
- Retail account experience.
- Experience managing TV and Radio.
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we’re innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
Our benefits:- Retirement Savings Plan.
- Enhanced maternity/paternity/adoption leave pay.
- Discretionary annual bonus.
- Generous discount on our own brands and partner businesses.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.
Senior Client Manager - The B-Hive employer: Liz Earle Beauty Co.
Contact Detail:
Liz Earle Beauty Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager - The B-Hive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at The B-Hive. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting where you can discuss your ideas and experiences. This is your chance to demonstrate your passion for creative campaigns and how you can contribute to their success.
✨Tip Number 3
Prepare for interviews by diving deep into The B-Hive’s recent projects. Be ready to discuss how you would approach similar challenges and what innovative solutions you could bring to the table. Tailoring your insights to their work shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are familiar with the process.
We think you need these skills to ace Senior Client Manager - The B-Hive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the beauty industry shine through. We want to see how excited you are about working with iconic brands like No7 and Soap & Glory. Share your experiences that connect with our mission!
Tailor Your CV: Make sure your CV is tailored to the Senior Client Manager role. Highlight your relevant experience in account management and team leadership. We love seeing how you've successfully managed campaigns and built relationships in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you're the perfect fit for this role. Mention specific skills that align with the job description, like your project management expertise and communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The B-Hive!
How to prepare for a job interview at Liz Earle Beauty Co.
✨Know Your Brands
Before the interview, dive deep into the brands you'll be working with, like No7 and Soap & Glory. Understand their values, recent campaigns, and what makes them tick. This knowledge will help you connect your experience to their needs and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Senior Client Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully managed accounts, mentored team members, and driven growth in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Master the Art of Communication
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can present complex ideas simply, especially when discussing creative briefs or campaign strategies. Role-play potential client meetings to refine your presentation skills.
✨Be Solution-Oriented
The B-Hive values creativity and problem-solving. Prepare to discuss times when you've identified opportunities or proposed innovative solutions in challenging situations. Highlight your proactive approach and positive attitude, as these traits will resonate well with the interviewers.
