Senior Client Manager - The B-Hive
Senior Client Manager - The B-Hive

Senior Client Manager - The B-Hive

Nottingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client accounts, manage operations, and drive creative campaigns for major beauty brands.
  • Company: Join The B-Hive, a dynamic in-house agency for iconic beauty brands.
  • Benefits: Enjoy flexible benefits, discounts, and a supportive work culture.
  • Why this job: Make an impact in the beauty industry while developing your leadership skills.
  • Qualifications: 5+ years in account management with strong communication and project management skills.
  • Other info: Be part of a diverse team committed to innovation and inclusivity.

The predicted salary is between 36000 - 60000 £ per year.

About the role

:

The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brandsin the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.

As a Senior Client Manager, you’re responsible for the success of your account, leading on day-to-day operations and team development. Reporting into the Head of Client Services, you’ll be hands on, managing your account like a business, developing relationships, onboarding new business, and participating in the

delivery of high-profile campaigns.

You’ll support the Head of Client Services to create momentum within the team to deliver high quality work, and drive growth. Working with other Senior Client Managers, you’ll shape the team by overseeing delivery and supporting the strategic development of the account whether that is identifying opportunities or finding creative solutions to ensure success for our stakeholders and colleagues.

Key Responsibilities:

  • As the account lead, you’ll be the main contact for clients on your account, being the go-to-person both internally and externally and responsible for ensuring both yourself and supporting team are delivering integrated campaigns
  • Ensure client briefs are clear and align to business objectives with the confidence to challenge and develop them with the client. In turn, producing an inspiring creative brief that strives for exceptional outputs.
  • Partnering with other creative and production agencies on delivery, working as one team and maintaining good communication and collaboration at all levels
  • Ensure scope of work is being managed and appropriately delegated across the team depending on skillsets required
  • Collaborate with Project Management team to ensure all campaigns are running as planned and delivering multi-channel campaigns to multiple paid media partners and/or owned channels
  • Manage the finance process, staying on top of tracking scope, estimating, and project budgets with your team
  • Manage multiple campaign deadlines, ensuring issues, risks or challenges are communicated and upholding the agency standards of ensuring great work is delivered.
  • Taking the lead in client meetings, presentations, and signoffs both virtual and in-person.
  • Being the delivery expert for your account ensuring your pushing for opportunities and continuously proposing solutions with a positive, can-do attitude.
  • Proactive, continuous improvement of processes for your area and in line with other account leads within B-Hive
  • Support Head of Client Services in areas of growth and be able to confidently communicate the agency’s offering
  • Actively contribute to Client Services and agency culture by leading by example, mentorship and nurturing wider innovation, creativity and fun
  • What you’ll need to have:

  • 5+ years as a Senior Account Manager or Junior Account Director within agency or related creative environment
  • Background in line management and developing account teams
  • Excellent written and verbal presentation skills including data and reporting; a storyteller
  • Experience working and collaborating with media agencies and delivering creative against large media plans.
  • Fluent in project management principles specifically delivering omni-channel creative assets
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
  • Numerate with skills in estimating creative delivery fees, creating reports and dashboards.
  • Passionate about producing great creative.
  • It would be great if you also have:

  • Retail account experience
  • Experience managing TV and Radio
  • About No7 Beauty Company:

    No7 Beauty Company is made up of five iconic brands – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone – we’re innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.

    Our benefits:

  • Retirement Savings Plan
  • Enhanced maternity/paternity/adoption leave pay
  • Discretionary annual bonus
  • Generous discount on our own brands and partner businesses
  • Flexible benefits schemeincluding holiday buying, discounted gym membership, life assurance, activity passes and much more.
  • Senior Client Manager - The B-Hive employer: Liz Earle Beauty Co.

    At The B-Hive, located in the vibrant city of Nottingham, we pride ourselves on being an exceptional employer that champions creativity and collaboration. Our inclusive work culture fosters personal and professional growth, offering employees opportunities to lead high-profile campaigns for renowned beauty brands while enjoying a comprehensive benefits package that includes flexible perks and generous leave policies. Join us to be part of a dynamic team where your contributions are valued, and innovation is at the heart of everything we do.
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    Contact Detail:

    Liz Earle Beauty Co. Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Client Manager - The B-Hive

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at The B-Hive. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

    ✨Tip Number 2

    Showcase your skills! Create a portfolio that highlights your best work, especially any campaigns you've managed or contributed to. When you apply through our website, make sure to include links to your portfolio so we can see your creative flair in action.

    ✨Tip Number 3

    Prepare for interviews by researching The B-Hive and its clients. Understand their brand values and recent campaigns. This will help you tailor your answers and show us that you’re genuinely interested in being part of our team.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make decisions. Plus, it’s just good manners!

    We think you need these skills to ace Senior Client Manager - The B-Hive

    Client Relationship Management
    Team Leadership
    Creative Brief Development
    Project Management
    Financial Tracking and Budgeting
    Presentation Skills
    Communication Skills
    Data Reporting
    Collaboration with Media Agencies
    Campaign Execution
    Problem-Solving Skills
    Numeracy Skills
    Mentorship
    Innovation and Creativity

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Senior Client Manager role. Highlight your experience in managing client relationships and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the beauty industry and how your background makes you the perfect fit for The B-Hive. Be sure to mention any relevant campaigns you've worked on.

    Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use specific examples of how you've driven growth or improved processes in previous roles. We love seeing numbers and results that demonstrate your impact.

    Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at Liz Earle Beauty Co.

    ✨Know Your Clients

    Before the interview, dive deep into The B-Hive's major clients like No7 and Soap & Glory. Understand their brand values and recent campaigns. This will help you demonstrate your knowledge of the beauty industry and how you can contribute to their success.

    ✨Showcase Your Leadership Skills

    As a Senior Client Manager, you'll be leading teams and managing client relationships. Prepare examples of how you've successfully led projects or teams in the past. Highlight your ability to foster collaboration and drive growth, as this is key for the role.

    ✨Master the Art of Storytelling

    With excellent presentation skills being crucial, practice telling compelling stories about your previous work. Use data to back up your successes and make sure to convey your passion for creative work. This will resonate well with the interviewers.

    ✨Prepare for Financial Discussions

    Brush up on your numeracy skills, especially around budgeting and financial tracking. Be ready to discuss how you've managed budgets in past roles and how you can ensure financial success for your accounts at The B-Hive.

    Senior Client Manager - The B-Hive
    Liz Earle Beauty Co.
    Location: Nottingham
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