At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options available; we support diversity and inclusion.
- Why this job: Be part of a brand that values empathy, teamwork, and personal growth.
- Qualifications: Customer service experience and a passion for skincare are a plus.
The predicted salary is between 26513 - 30482 € per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rated. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe. We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and play your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Employee discount of up to 75% on Liz Earle products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.
What's Next
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Plymouth employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and the opportunity to become a certified skin expert, all while working in a supportive environment that values diversity and inclusion. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding experience for both employees and customers alike.
Contact Detail:
Liz Earle Beauty Co. Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Plymouth
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a true expert and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with providing personalised consultations. The more you practice, the more confident you'll feel when it comes to meeting those sales targets.
✨Tip Number 3
Show your passion for natural beauty! When you apply through our website, make sure to highlight your love for skincare and how it aligns with Liz Earle's values. Authenticity goes a long way in making a great impression.
✨Tip Number 4
Be ready to showcase your teamwork spirit! During the interview, share examples of how you've worked well in a team before. Liz Earle values collaboration, so showing that you're a team player will definitely work in your favour.
We think you need these skills to ace Liz Earle - Customer Advisor in Plymouth
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture.
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've successfully connected with customers in the past. We want to see your personality!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss the benefits of natural ingredients and how they cater to different skin types will show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your ability to build relationships and provide personalised consultations will resonate well with the interviewers, as this is key to being a successful Customer Advisor.
✨Embrace the Brand Values
Understand and embody Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles align with your own work ethic and how you can contribute to a positive team environment.
✨Dress the Part
Since you'll be representing a beauty brand, make sure to present yourself well. Choose an outfit that reflects the brand’s ethos of natural beauty while also being professional. This shows that you take the role seriously and understand the importance of first impressions.
