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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences in skincare.
- Company: Join the renowned Liz Earle brand known for its commitment to beauty and skincare.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Other info: Dynamic role with opportunities for personal growth and development in the beauty industry.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Passion for skincare, experience in team leadership, and outstanding customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06. From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin.
Responsibilities
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What You'll Need To Have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
- Experience using skincare products on customers
Our Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
Liz Earle - Counter Manager in Newcastle upon Tyne employer: Liz Earle Beauty Co. Limited
Contact Detail:
Liz Earle Beauty Co. Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the Liz Earle brand inside out! Watch their videos, read up on their products, and understand their values. This will help you connect with the team and customers, showing that you're genuinely passionate about what they do.
✨Tip Number 2
Practice your people skills! Role-play scenarios where you inspire and motivate a team or provide exceptional customer service. The more comfortable you are in these situations, the better you'll shine during interviews.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've led a team or driven sales. Be ready to share how you’ve motivated others and achieved targets – this is key for a Counter Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you’re genuinely excited about helping customers feel confident and beautiful!
Highlight Your Leadership Skills: Since the role involves leading a team, share examples of how you've inspired and motivated others in the past. We’re looking for someone who can nurture team development and celebrate successes together.
Emphasise Customer Service Experience: Outstanding customer service is key! Be sure to mention any relevant experience where you’ve provided exceptional service and built great relationships with customers. We want to know how you make every customer feel valued.
Tailor Your Application: Take the time to tailor your application to the specific role. Use the job description as a guide and make sure to address how your skills and experiences align with what we’re looking for. And don’t forget to apply through our website!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle products and their benefits, as well as any recent trends in the skincare industry. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your colleagues to achieve targets or improve performance. This will demonstrate your ability to be an effective Counter Manager.
✨Customer Service is Key
Be ready to discuss your approach to outstanding customer service. Share stories that highlight your empathy and understanding when dealing with customers. Remember, the role is all about making customers feel confident and beautiful, so convey your commitment to this.
✨Plan for Success
Think about how you would create business plans and drive promotions in-store. Come prepared with ideas on how to achieve sales targets and enhance the shopping experience. This shows you're proactive and ready to take on the responsibilities of the role.