At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the renowned Liz Earle team focused on natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a bonus scheme.
- Other info: Complete our award-winning Skin School programme and grow your career.
- Why this job: Be a skincare expert and make a real difference in customers' lives.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 £ per year.
Salary: £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
About The Role
You will be based on our Liz Earle counter in store and report to the Counter Manager. Your primary duties involve:
- Building relationships with customers and colleagues.
- Providing personalised consultations and skin services.
- Meeting sales targets and promoting Liz Earle offers and in‑store promotions.
- Completing the 12‑month Skin School development programme.
- Ensuring your counter is beautifully presented to showcase the range of Liz Earle products.
What You’ll Need to Have
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and play your part to deliver great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Be comfortable working both on your own and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It Would Be Great if You Also Have
- Previous experience working with customers.
- Experience using skincare products on customers.
Our Benefits
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday allowance that increases with length of service.
- Personal Pension Scheme.
We are an equal‑opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Liz Earle - Customer Advisor employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. As a Customer Advisor, you'll enjoy generous benefits including up to 75% employee discount, a comprehensive development programme, and a supportive environment that fosters personal growth and career advancement. Join us in our commitment to natural beauty and customer excellence, and be part of a team that values your contributions and empowers you to thrive.
Contact Details:
Liz Earle Beauty Co. Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can genuinely connect and show your passion for natural beauty.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build confidence in providing personalised consultations. The more comfortable you are, the better you'll be at building those all-important relationships with customers.
✨Tip Number 3
Stay updated on skincare trends! Follow beauty blogs, social media influencers, and industry news. This knowledge will help you engage customers and position yourself as a trusted advisor on the Liz Earle counter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle team and ready to embrace the brand's ethos.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through. Share any personal experiences or knowledge you have about Liz Earle products to show us why you're the perfect fit for this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can build relationships and provide personalised consultations!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique perspective on customer service and how you would represent the Liz Earle brand.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Showcase Your People Skills
Since building relationships is key in this role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation.
✨Demonstrate Your Sales Savvy
Be ready to talk about your experience with meeting sales targets. Share specific instances where you achieved or exceeded goals, and how you did it. This will highlight your ability to contribute to the team’s performance.
✨Embrace the Brand
Show your enthusiasm for Liz Earle as a brand. Research their values and mission, and be prepared to explain why you want to be a part of their team. Your genuine interest will resonate well with the interviewers.
