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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences in skincare.
- Company: Join the renowned Liz Earle brand known for its commitment to beauty and skincare.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a bonus scheme.
- Other info: Become a certified skin expert and enjoy excellent career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skincare expertise.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin.
Responsibilities
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What You'll Need To Have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
- It would be great if you also have experience using skincare products on customers
Our Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
Liz Earle - Counter Manager in Kent employer: Liz Earle Beauty Co. Limited
Contact Detail:
Liz Earle Beauty Co. Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in Kent
✨Tip Number 1
Get to know the Liz Earle brand inside out! Watch their videos, read up on their products, and understand their values. This will help you connect with the team and customers during your interview.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired or motivated a team. Be ready to share how you can bring that energy to the Counter Manager role.
✨Tip Number 3
Show off your customer service skills! Prepare stories that highlight your ability to connect with customers and provide personalised consultations. This is key for making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Liz Earle - Counter Manager in Kent
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you genuinely care about helping customers feel confident and beautiful in their own skin!
Highlight Your Leadership Skills: As a Counter Manager, you'll be inspiring and motivating your team. Share examples of how you've led a team before, focusing on how you’ve nurtured their development and celebrated successes together.
Customer Service is Key: Outstanding customer service is crucial! Include any relevant experience where you've provided exceptional service, ensuring customers felt welcomed and understood. We love seeing those empathy skills shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining the Liz Earle family!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle products and their benefits, as well as any recent trends in the skincare industry. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to exceed targets or provided constructive feedback. This will demonstrate your ability to be an effective Counter Manager.
✨Customer Service is Key
Be ready to discuss your approach to outstanding customer service. Share experiences where you went above and beyond for a customer, and how you built relationships with them. This will highlight your empathy and understanding, which are crucial for this role.
✨Plan for Success
Think about how you would create business plans and drive promotions in-store. Come prepared with ideas on how to achieve sales targets and enhance the shopping experience. This proactive mindset will impress the interviewers and show you're ready to take on the role.