At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a pension scheme.
- Other info: Flexible working options available, including job shares and reduced hours.
- Why this job: Become a certified skin expert while making customers feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare trends are essential.
The predicted salary is between 26513 - 30482 £ per year.
Complete our award-winning 12-month Skin School development programme. The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- You will be based on our Liz Earle counter in store and report into the Counter Manager.
- Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
In-Store Skincare Advisor & Certified Skin Expert in Ellesmere Port employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development through our award-winning Skin School programme. With generous employee discounts, a supportive team environment, and a commitment to diversity and inclusion, we empower our advisors to thrive while helping customers discover their best selves. Join us on the Isle of Wight and be part of a brand that truly cares about its people and the planet.
Contact Details:
Liz Earle Beauty Co. Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Skincare Advisor & Certified Skin Expert in Ellesmere Port
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Liz Earle's products, values, and customer service approach. This will not only help you in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your skincare consultations! Role-play with friends or family to get comfortable discussing skincare needs and recommending products. The more you practice, the more confident you'll feel when engaging with customers.
✨Tip Number 3
Network like a pro! Connect with current or former Liz Earle employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows you're proactive and genuinely interested in the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Liz Earle.
We think you need these skills to ace In-Store Skincare Advisor & Certified Skin Expert in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about skincare products and trends. We want to see that you're genuinely excited about helping customers find their perfect products.
Tailor Your Application:Make sure to customise your application to reflect the values and ethos of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to show that you resonate with our mission. This will help us see that you're a great fit for our team!
Highlight Your Customer Service Skills:Since this role is all about building relationships with customers, be sure to emphasise any previous experience you have in customer service. Share specific examples of how you've gone above and beyond to meet customer needs – we love hearing those stories!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit different skin types will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you provided personalised advice or resolved issues. This will demonstrate your ability to build relationships and meet customer needs, which is key for this role.
✨Embrace the Brand Values
Understand Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these resonate with you and how you embody them in your work. This will help you connect with the interviewers and show that you're a great cultural fit.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the Skin School development programme or how the team collaborates to achieve sales targets. This shows your genuine interest in the role and the company, making you stand out as a candidate.
