At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join Liz Earle, a brand that values natural beauty and customer experience.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options and a supportive, inclusive culture.
- Why this job: Be a proud brand ambassador and help others feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare trends.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rated. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe. We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and play your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Employee discount of up to 75% on Liz Earle products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.
What's Next
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Skincare Advisor & Brand Ambassador in Cardiff employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. Our employees enjoy generous benefits such as up to 75% discount on products, a comprehensive development programme, and a supportive environment that encourages personal growth and teamwork. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding experience for both our team and customers alike.
Contact Details:
Liz Earle Beauty Co. Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Skincare Advisor & Brand Ambassador in Cardiff
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Liz Earle's products and values. This way, when you chat with customers or during your interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with providing personalised skincare consultations. The more you practice, the more confident you'll feel when it comes to engaging with customers in-store.
✨Tip Number 3
Show your enthusiasm for sales! Think of ways you can meet and exceed sales targets. Maybe brainstorm some creative ideas on how to promote Liz Earle offers and in-store promotions. This will demonstrate your proactive attitude during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Skincare Advisor & Brand Ambassador in Cardiff
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about skincare products and trends. We want to see that you're genuinely excited about helping customers find their perfect products.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles. This will show us that you understand our ethos and are ready to be a proud brand ambassador.
Be Personable and Approachable:In your written application, adopt a friendly tone that reflects how you would interact with customers. Use language that conveys empathy and understanding, as these qualities are key to building great relationships with our customers and colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Liz Earle!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's products and their benefits. Being able to discuss specific items and how they can help customers will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully helped customers in the past. Think about times when you went above and beyond to meet their needs. This will demonstrate your ability to build great relationships, which is key for this role.
✨Embrace the Brand Values
Understand and embody Liz Earle's values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles resonate with you and how you would apply them in your role as a Skincare Advisor.
✨Practice Your Sales Pitch
Since meeting sales targets is part of the job, practice how you would introduce promotions or new products to customers. Role-playing with a friend can help you feel more confident and articulate during the actual interview.