At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options available and a supportive, inclusive culture.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rated. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe. We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and play your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Employee discount of up to 75% on Liz Earle products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.
What's Next
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Cardiff employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding workplace experience.
Contact Details:
Liz Earle Beauty Co. Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Cardiff
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you can genuinely connect and offer tailored advice that shows you care.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to boost your confidence in engaging with customers. The more comfortable you are, the better you'll be at building those all-important relationships.
✨Tip Number 3
Show your passion for beauty and skincare trends! Keep up with the latest news and innovations in the industry. This will not only impress during interviews but also help you stand out as a knowledgeable brand ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Liz Earle team. Don’t forget to follow up if you haven’t heard back – it shows initiative!
We think you need these skills to ace Liz Earle - Customer Advisor in Cardiff
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture.
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've successfully connected with customers in the past. We want to see your personality!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit customers will show your passion and expertise.
✨Showcase Your Empathy
As a Customer Advisor, empathy is key. Prepare examples of how you've helped customers in the past, especially in understanding their needs. This will demonstrate that you can connect with customers and provide personalised consultations.
✨Be a Team Player
Liz Earle values teamwork, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share stories that highlight your ability to work well in a team and contribute to achieving sales targets together.
✨Dress the Part
Since you'll be representing a beauty brand, make sure to present yourself well. Dress smartly and consider incorporating elements that reflect the Liz Earle ethos, like natural beauty. This shows that you understand the brand and its values right from the start.
