At a Glance
- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a focus on natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a bonus scheme.
- Other info: Complete our award-winning Skin School programme and become a certified skin expert.
- Why this job: Be part of a passionate team and make a real difference in customers' skincare journeys.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
The predicted salary is between 27121 - 30506 € per year.
Complete our award-winning 12-month Skin School development programme. The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About The Role
You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your Main Responsibilities
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What You'll Need To Have
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have
- Experience using skincare products on customers.
Our Benefits
- Employee discount of up to 75% on Liz Earle Products.
- Additional store discount (e.g. Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
Liz Earle - Counter Manager in Broughton employer: Liz Earle Beauty Co. Limited
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. Our award-winning Skin School development programme equips you with the skills to excel in your role, while our generous employee benefits, including up to 75% discount on products and a supportive environment, ensure that you feel valued and inspired every day. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding workplace experience.
Contact Detail:
Liz Earle Beauty Co. Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager in Broughton
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers or during interviews, you can show your passion and understanding of what makes Liz Earle special.
✨Tip Number 2
Network like a pro! Connect with current Liz Earle employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make all the difference!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you provide skincare consultations. This will help you feel more confident in showcasing your ability to connect with customers and meet their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Liz Earle team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager in Broughton
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or stories that highlight why you’re passionate about the Liz Earle brand and how it aligns with our values.
Highlight Your Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase your experience in motivating and inspiring others. Use specific examples of how you've successfully led a team in the past to achieve targets and celebrate successes.
Customer Service is Key:We care deeply about our customers, so emphasise your outstanding customer service skills. Include examples of how you've gone above and beyond to ensure customers feel welcomed and valued, as this is crucial for us at Liz Earle.
Tailor Your Application:Make sure to tailor your application to the role by using keywords from the job description. This shows us that you’ve done your homework and understand what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Familiarise yourself with their key ingredients and benefits, as well as the brand's ethos. This will show your passion for skincare and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading and motivating a team. Prepare specific examples of how you've inspired performance and nurtured team development in the past. This will demonstrate that you can effectively manage a counter and support your team.
✨Emphasise Customer Service Excellence
Think of instances where you've provided outstanding customer service. Be prepared to share stories that highlight your ability to empathise with customers and create a welcoming atmosphere. This is crucial for a role that revolves around building relationships with customers.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the position and the company. You might ask about the Skin School programme or how success is measured for a Counter Manager. It’s a great way to engage with the interviewers!
