At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading retail and pharmacy brand with a focus on community.
- Benefits: Enjoy employee discounts, flexible benefits, and a generous bonus scheme.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager employer: Liz Earle Beauty Co. Limited
At Boots, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As an Assistant Manager, you will benefit from generous employee discounts, a flexible benefits scheme, and access to 24/7 counselling support, all while leading a dedicated team in a dynamic retail and pharmacy environment. Join us to make a meaningful impact on customer care and operational excellence in a company that values your contributions and fosters a collaborative spirit.
Contact Detail:
Liz Earle Beauty Co. Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. We want to hear how you’ve tackled challenges and driven performance – it’s all about showcasing your skills!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re engaged and helps you understand if the role is right for you. Ask about team dynamics, customer care strategies, or how they measure success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to understand our commitment to excellent customer care and operational standards. Use your application to demonstrate how you align with these values and how you can contribute to our mission.
Be Data Savvy:Since interpreting data and trends is key in this role, don’t shy away from mentioning any experience you have with data analysis. Show us how you’ve used insights to adapt to customer needs in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Assistant Manager position. Plus, it’s super easy!
How to prepare for a job interview at Liz Earle Beauty Co. Limited
✨Know Your Customer Care
Make sure you understand the importance of customer care in this role. Be ready to share examples of how you've connected with customers in the past and how you’ve inspired your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you’ve successfully coached and developed your team. Think of specific instances where your guidance led to improved performance or morale.
✨Data-Driven Decision Making
Brush up on how to interpret data and trends. Be prepared to talk about how you’ve used insights to adapt to changing customer needs and improve operational efficiency in previous roles.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in a retail or pharmacy setting. Highlight any tools or systems you’ve used that could be relevant to the position.
