At a Glance
- Tasks: Welcome visitors, manage requests, and provide exceptional customer service at a busy reception.
- Company: Join ISS - Livv Workplace, a leader in workplace experience and facility management.
- Benefits: Enjoy a competitive salary, excellent benefits, and a vibrant work culture.
- Other info: Work independently while being part of a passionate team dedicated to service excellence.
- Why this job: Be the face of a prestigious site in Mayfair and make a real impact.
- Qualifications: Strong communication skills and customer service experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.
We are seeking a Corporate Receptionist to be based at one of our prestigious client sites in Mayfair. The role is to be based on the Reception of a multi-tenanted building that embodies the cultural landscape of Mayfair, blending history, modern architecture and elegance. The hours for this position are 8.00 to 18.00 and you will be working on a busy reception desk alone to provide an exceptional service.
Your role will be to provide a seamless and effective customer journey experience which will include:
- Welcoming visitors and tenants
- Managing all client & visitor requests
- Proactively owning all elements of the service – concierge, helpdesk, front of house, security, events management, mail and logistics, supplier management and liaison, and workplace support
- Switchboard management and catering orders
- Organising meeting rooms to the desired level
- Building relationships effectively
- Being recognised as the natural go-to person
- Being a brand ambassador for Livv and the client site you represent
To be successful in this role you will need:
- Excellent communication and customer service skills
- To be able to work on your own initiative and as part of a team
- To be motivated, committed and flexible
The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS will mean you are part of a company that is passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary, benefit package, and we pride ourselves on our friendly and vibrant culture.
Corporate Receptionist - Mayfair - 8am-6pm in London employer: Livv Workplace
At ISS - Livv Workplace, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values our employees as the heart of our business. Located in the prestigious area of Mayfair, our Corporate Receptionist role provides not only a competitive salary and benefits package but also opportunities for personal and professional growth within a supportive environment. Join us to be part of a team that is dedicated to delivering outstanding service while enjoying the unique blend of history and modernity that Mayfair has to offer.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - Mayfair - 8am-6pm in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself and your skills quickly and confidently. Make sure it highlights your customer service experience and your ability to manage a busy reception desk.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a corporate setting. Show up looking sharp and professional to any interviews or networking events.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Corporate Receptionist - Mayfair - 8am-6pm in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Corporate Receptionist role. Highlight your relevant experience in customer service and any skills that align with the job description. We love seeing how you fit into our culture!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Livv Workplace
✨Know the Company Inside Out
Before your interview, take some time to research ISS - Livv Workplace. Understand their values, services, and the specific role of a Corporate Receptionist. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations with grace. This will demonstrate your ability to provide a seamless customer journey.
✨Practice Your Communication Style
Since communication is crucial for this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend. Focus on how you can convey information effectively, as you’ll be the first point of contact for visitors.
✨Dress the Part
Given the prestigious nature of the Mayfair location, make sure to dress professionally for your interview. A polished appearance will reflect your understanding of the corporate environment and your commitment to being a brand ambassador for Livv.