Electrician

The Electrical team is responsible for the provision of safe, compliant, flexible and customer focused electrical related services for the Group, ensuring that the Group’s housing, neighbourhoods and communal properties are kept safe and maintained to a high standard. This role forms part of the operational team that is required to work in a professional and flexible manner to meet customer needs.

Specifically, this role is required to carry out compliance tasks such as domestic and non-domestic EICRS and emergency lighting tests, repairs and associated work for the maintenance, refurbishment and facilities management contracts. The role holder may also undertake works to deliver planned upgrades to properties e.g., rewire programmes. This involves carrying out a range of electrical related work, ensuring that it is completed with due regard for safety, quality, productivity and customer satisfaction; and proactively contributing to the achievement of the Group’s financial and performance targets and standards.

Key working relationships

This role is required to share knowledge, provide advice, guidance and support to apprentices to ensure they fulfil their training objectives. The holder is also required to work with other trade operatives and colleagues across other teams in the Group as required. External to the Group, the holder is required to liaise with customers, contractors and other external contacts when required.

Plan and organise work in a safe, efficient and effective manner, undertaking risk assessments and making the best use of available time, plant, transport and materials. Carry out all types of electrical work both internally and externally - including testing, new installations, repairs, maintenance, fault finding, commissioning and remedial works to complete projects to customer satisfaction. Undertake trade assessments and pre-measuring as necessary to ascertain the nature of any work and facilitate its completion.

Use appropriate communication and/or IT equipment to facilitate the job role, e.g. receiving instructions, completing works orders, general communications and ordering materials. Liaise as necessary with all trades operatives to ensure the implementation and completion of repairs and maintenance works on a first-time fix basis. Identify and schedule follow on works required where a first time fix cannot be achieved. Make effective use of materials and ensure that any unused materials are returned to the stores. Use all necessary tools, plant and equipment associated with the post and duties undertaken. Complete any other tasks as commensurate with the level and nature of the post as delegated by the role’s line manager.

Key measures of success

• Completion of agreed number of appointments/jobs per day.
• Customer satisfaction levels met or exceeded.
• All administration accurate and in date.
• Key performance indicators, contractual obligations and other compliance requirements met.
• Directly contribute to any applicable income targets being achieved.

Living our values

Livv’s a place with opportunities to grow. We believe in empowering you to make a positive impact in your own unique way. Our values embody what matters to us and show what it means to be Livv, together:

• Making a difference daily
• Positively open
• Forging the right way
• Together as one

Each one of us listens to our customers and makes their needs a priority, is committed to equality, diversity and inclusivity, takes a flexible approach and works where we’re needed, follows health and safety guidelines to keep ourselves, colleagues, and customers safe, helps reduce risks by proactively communicating any potential issues to our line managers, protects sensitive information by safeguarding customer, colleague and third-party data, is guided by our policies, procedures and social aims, and is dedicated to continual learning and taking ownership of our personal and professional development.