Senior Engineering Manager - B2B

Join to apply for the Senior Engineering Manager – B2B role at Liviu Mesesan

Today, we are an Engineering team of 100+ with offices in Copenhagen HQ, London, and Edinburgh. You can choose to work from the office, work flexibly, or work remotely (from the UK or Denmark). We support you to set up your workstation and connect with your team, and we cultivate an environment where teammates support each other while aiming to perform at your best.

At Trustpilot, our B2B product helps businesses connect with their customers, showcase credibility, and unlock insights that fuel growth. The B2B app handles managing reviews and reputation, analytics, digital sales, onboarding, and workflows to help businesses succeed in a customer-centric world. Joining the B2B area means working on products with impact, high visibility, and strong innovation potential.

What You’ll Be Doing

• Lead and scale engineering teams (you will lead both EMs and ICs), balancing business impact with sustainable engineering practices.
• Shape and enhance engineering culture, raising the bar for technical excellence, collaboration, and innovation.
• Drive cross-team initiatives in partnership with Staff Engineers, Senior EMs, and Product/UX leaders.
• Manage and mitigate high-risk elements of major initiatives, ensuring alignment and transparency with stakeholders.
• Shape and enhance engineering strategy in close partnership with Staff Engineers and senior leaders.
• Attract, engage, and retain engineers and EMs, supporting their growth.
• Identify and resolve problems proactively, even in ambiguous situations or where negotiations and trade-offs are required.
• Enable other functions to perform at their best through effective, enduring partnerships.

Who You Are

• Several years of experience as a Software Engineer before transitioning into the leadership track.
• A history of effectively scaling and leading multiple engineering teams.
• Strong systems thinking with the ability to identify patterns and drive impactful improvements.
• Experience delivering scalable systems that address complex technical and business challenges.
• Extensive stakeholder management experience with the ability to create alignment across diverse teams.
• Experience supporting engineers and EMs in their career growth.
• A solutions-oriented mindset focused on customer satisfaction and taking initiative.
• Ability to clearly communicate complex problems to diverse stakeholders.
• Willingness to share knowledge and seek opportunities to improve.
• Experience working in SaaS.
• Committed to being a lifelong learner in technology, leadership, and ways of working, staying up to date with industry standards and best practices.
• Strong leadership presence, continuously raising the bar for yourself and those around you.
• Promotes a culture of continuous feedback and learning and believes diversity in teams improves collaboration.

Technologies and Services (informational, not requirements)

• Infrastructure: AWS (ECS, Lambda, SNS, SQS, …), Docker, CloudFormation
• Languages: Typescript, Node.js, Python
• Frontend: React, Next.js, CSS Modules, SASS, Styled Components
• Database: DynamoDB, PostgreSQL, MongoDB, BigQuery
• Systems: Salesforce, Zuora, Contentful

What’s In It For You

• Flexible working options
• Competitive compensation package + bonus
• Restricted Stock Units
• Private Medical Insurance
• Critical Illness Cover
• Pension and life insurance
• 25 days holiday per year, increasing to 28 days after 2 years
• Two paid volunteering days per year
• Learning and development opportunities through Trustpilot Academy and Blinkist
• Tailored leadership development program with workshops, coaching, and feedback
• Health benefits including health cash plan and online GP
• Headspace access for mental health support
• Paid parental leave
• Season ticket loan and cycle-to-work scheme
• Central office location with snacks and refreshments
• Regular opportunities to connect with colleagues through events and socials
• Access to deals and discounts across a wide range of categories

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We consider all applications without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.