Product Manager (B2B Product Reviews)

Overview

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At Trustpilot, we\’re on an incredible journey. We\’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world\’s largest independent consumer review platform, and while we\’ve come a long way, there\’s still so much exciting work to do. Come join us at the heart of trust!

As a Product Manager in the B2B product, you will be at the heart of building experiences that help businesses build trust, grow and improve through Trustpilot. This role will focus on improving the foundations of our product reviews proposition, including areas like our product catalog and data attributes – as well as setting the vision for how we evolve our overall solution for product reviews, working under the guidance of Senior Product Leadership.

What You\’ll Be Doing

• Lead cross-functional agile teams, including remote members, through the entire product lifecycle for a specific set of features or a single product component
• Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs as defined by the broader product strategy
• Collaborate with designers, engineers, data scientists, and other key cross-functional stakeholders to develop new features and optimize existing products
• Prioritize new features and enhancements using robust product management frameworks, focusing on maximizing immediate value and delivery velocity
• Conduct in-depth user research and leverage data insights to define user problems and validate solutions for the squad
• Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure the success of delivered features and sprints
• Communicate product strategy, status updates, and potential risks to immediate internal teams and product leadership
• Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets and facilitate feature launches across the enterprise
• Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation within the designated squad

Who You Are

• Proven product management experience working within agile teams, with a proven history of delivering effective digital products and mastering the product execution loop
• Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies
• Demonstrated experience working in cross-functional teams and leading through influence, not authority, to drive feature delivery
• Expertise in user research, A/B testing, and data analysis to guide day-to-day decision-making and product development
• Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement at the product component level
• Passion for emerging technologies and their practical application in product innovation and user experience
• Great communication and stakeholder management skills, with the ability to align diverse teams around feature goals and delivery timelines

What\’s in it for you?

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

About Us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we\\\’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

Equal Opportunity

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Note: This job description does not include every duty and responsibility of the role and is not intended to be an exclusive list of duties. The company reserves the right to modify the job description at any time.