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For Companies At a Glance
- Tasks: Lead the design and delivery of innovative learning programmes for a global workforce.
- Company: Join Trustpilot, a leader in consumer trust, connecting businesses through reviews since 2007.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and wellness perks like Headspace access.
- Why this job: Shape a culture of continuous learning and drive meaningful change in a collaborative environment.
- Qualifications: Significant experience in learning and development with strong analytical and communication skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are looking for a passionate and experienced Learning & Development Manager to join our People Team. In this role, you will shape the learning culture at Trustpilot, designing and delivering innovative development initiatives that empower our people to grow, thrive, and do their best work.
As our Learning & Development Manager, you will create and implement high-impact learning programmes that build skills, enhance performance, and support career progression across our global teams. From developing engaging training content to optimising our Learning Management Systems (LMS), you will work closely with stakeholders to ensure learning is accessible, relevant, and aligned with our long-term business goals. This is your opportunity to drive meaningful change fostering a culture of continuous learning that fuels both individual and organisational success.
What You’ll Be Doing
- Lead the development and implementation of scalable learning programs that empower Trustpilot's global workforce and support our long-term vision.
- Design and deliver high-impact learning programs using the latest methodologies and digital tools.
- Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results.
- Own the developmental and growth aspects of onboarding for individual contributors, ensuring alignment with Trustpilot's core values and goals.
- Manage our Learning Management System (LMS), ensuring its full leverage to deliver, track, and report on all learning activities.
- Analyse complex learning challenges and create tailored solutions to meet organisational needs.
- Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle.
- Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth.
- Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement.
- Mentor colleagues, promoting a culture of knowledge sharing and continuous learning.
- Promote the learning and development priorities that will help drive Trustpilot’s growth, engaging essential stakeholders throughout the organization.
Who You Are
- Significant experience in learning and development or related fields, with a proven track record of delivering effective training solutions.
- Advanced knowledge of learning principles, methodologies, and tools to drive effective programs.
- Skill in designing and delivering innovative learning experiences that engage and empower.
- Experience managing cross-functional learning projects, with a focus on delivering measurable impact.
- Thorough analytical skills, capable of assessing learning needs and evaluating program outcomes.
- Effective communication and collaboration skills, with the ability to engage stakeholders at all levels.
- Driven and goal-oriented, with the capability to accomplish targets successfully.
What’s In It For You
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- Restricted Stock Units.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to give back to causes you care about.
- Rich learning and development opportunities through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7 Employee Assistance Plan.
- Full access to Headspace, a mindfulness app to promote mental health.
- Paid parental leave.
- Season ticket loan and cycle-to-work scheme.
- Central office with amenities like table tennis, gaming corner, coffee bars, and snacks.
- Opportunities to connect through company celebrations, ERG activities, and socials.
- Access to over 4,000 deals and discounts on various services.
- Independent financial advice and professional mortgage broker advice.
- Talent acceleration programs for career growth.
Trustpilot is committed to creating an inclusive environment where all backgrounds are valued. We consider all applications without regard to race, ethnicity, gender identity, sexual orientation, disability, age, or veteran status.
Learning and Development Manager London employer: Liviu Mesesan
Contact Detail:
Liviu Mesesan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Manager London
✨Tip Number 1
Familiarise yourself with the latest learning methodologies and digital tools. Being well-versed in these areas will not only help you stand out but also demonstrate your commitment to innovative learning solutions.
✨Tip Number 2
Network with professionals in the learning and development field. Attend industry events or webinars to connect with others who can provide insights into the role and potentially refer you to opportunities at Trustpilot.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've assessed learning needs and evaluated program outcomes in previous roles. This will highlight your ability to create tailored solutions for organisational challenges.
✨Tip Number 4
Prepare to discuss your experience in managing cross-functional projects. Be ready to share specific examples of how you've delivered measurable impact through collaborative learning initiatives, as this is crucial for the role.
We think you need these skills to ace Learning and Development Manager London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development. Focus on specific achievements that demonstrate your ability to design and implement effective training solutions, as well as any experience with Learning Management Systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fostering a culture of continuous learning. Mention how your skills align with Trustpilot's vision and the specific responsibilities of the Learning & Development Manager role.
Showcase Analytical Skills: Provide examples of how you've assessed learning needs and evaluated program outcomes in previous roles. This will demonstrate your thorough analytical skills, which are crucial for this position.
Highlight Collaboration Experience: Emphasise your experience working with cross-functional teams. Detail how you've engaged stakeholders at various levels to deliver impactful learning initiatives, as this is a key aspect of the role at Trustpilot.
How to prepare for a job interview at Liviu Mesesan
✨Showcase Your Experience
Be prepared to discuss your significant experience in learning and development. Highlight specific examples of effective training solutions you've delivered, focusing on measurable outcomes and the impact on previous organisations.
✨Demonstrate Innovative Thinking
Since the role requires designing high-impact learning programmes, come equipped with ideas on innovative methodologies and digital tools you could implement. This shows your proactive approach and creativity in enhancing learning experiences.
✨Engage with Stakeholders
Effective communication is key in this role. Prepare to discuss how you've collaborated with stakeholders in the past to identify learning gaps and develop tailored solutions. This will demonstrate your ability to engage and influence at all levels.
✨Prepare for Analytical Questions
Expect questions that assess your analytical skills. Be ready to explain how you've evaluated learning needs and measured program outcomes. Use data-driven examples to illustrate your ability to inform ongoing improvements in learning initiatives.
