Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to enhance user trust through innovative tech solutions.
- Company: Join Trustpilot, a global leader in consumer reviews and trust-building.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and wellness perks.
- Why this job: Be part of a mission-driven team that values collaboration and innovation.
- Qualifications: Experience in engineering management and full-stack development is essential.
- Other info: Diversity and inclusion are at our core; all backgrounds are welcome.
The predicted salary is between 48000 - 84000 £ per year.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust. We are seeking an Engineering Manager who has experience building great customer-focused products and applications at scale. In this role, you will use the latest technologies while focusing on delivering value for our users. We are looking for someone with experience developing software engineers and who knows how to grow them and make teams effective.
Trust and Transparency team: The Trust and Transparency team are focused on upholding the core values of Trustpilot by building and maintaining user Trust. We’re building a new squad committed to enhancing the integrity of our platform. As Engineering Manager of this newly formed squad, you will lead a small-medium sized team and work cross-functionally with teams including Product Management, Data Science and Data Analytics! Across the three Trust teams, we leverage AI and Machine Learning, process high-volume data to combat fake reviews, promote trustworthy content, streamline and automate processes providing a consistent and credible user experience, and ensure all parties involved with Trustpilot are operating fairly by our terms of use.
In our rapidly evolving workplace, the contributions of each team engineer are vital in maintaining and enhancing the service and experience that Trustpilot is recognised for. At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with great people who aid each other at every step, while at the same time encouraging you to do your best every day. All voices are integral as we collectively brainstorm transformative concepts to advance Trustpilot’s progress.
What you’ll be doing:
- Manage one medium-sized team, fostering a culture of collaboration, accountability, and high performance
- Define, track, and drive key success metrics for team performance, system reliability, and fraud detection effectiveness, ensuring measurable business impact
- Manage the delivery of major initiatives and balance delivery with sustainable engineering practices
- Work closely with Product, Data Science & Analytics, and other stakeholders
- Define and prioritise deliverables for new products/enhanced functionality, coordinating cross-functional scoping and feasibility to support business and customer needs
- Collaborate with the engineering leadership to engage, develop and retain skilled team members
- Manage and mitigate high-risk elements of initiatives, clearly communicate issues, risks, and dependencies with stakeholders, escalating where appropriate
- Ensure teams have high technical proficiency and aim for quality
- Develop and support a great team of skilled and motivated engineers, setting clear expectations via constant feedback and 1:1s practices
- Facilitate the advancement of team members through the creation of developmental opportunities and targeted skill enhancement via mentoring and professional coaching
- Build a positive and consistent work environment based on transparency, accountability, and trust
Who you are:
- You are currently working as an Engineering Manager in a Product/Customer-driven environment, where you have managed a small-medium sized team, on top of an experienced fullstack software engineering background
- Extensive background in high-volume, scalable distributed systems
- Experience with cloud services, such as AWS, or Google Cloud and best practices for scalable infrastructure
- Experience developing and deploying Full-stack services including React, CSS, TypeScript, Node.js, Database management, and API integrations
- Ability to use data and metrics to inform decisions, effect change, and align engineering efforts with business goals
- Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across teams
- Solid background in API technologies and usage and a comprehensive knowledge of Agile Methodology
- Experience in coaching, mentoring, and growing your team and empowering each of them to be at their best
- An aspiration to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
- You explore cloud and SaaS platforms and make use of the services it provides
What’s in it for you?
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Engineering Manager (Trust & Transparency) London employer: Liviu Mesesan
Contact Detail:
Liviu Mesesan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Manager (Trust & Transparency) London
✨Tip Number 1
Familiarise yourself with Trustpilot's core values and mission. Understanding their commitment to trust and transparency will help you align your responses during interviews, showcasing how your experience and values resonate with theirs.
✨Tip Number 2
Highlight your experience in managing cross-functional teams. Since the role involves collaboration with Product Management, Data Science, and Analytics, demonstrating your ability to work effectively across different departments will set you apart.
✨Tip Number 3
Prepare examples of how you've used data and metrics to drive decisions in previous roles. This is crucial for the Engineering Manager position, as you'll need to define and track success metrics for team performance and system reliability.
✨Tip Number 4
Showcase your coaching and mentoring skills. The role requires developing and retaining skilled team members, so be ready to discuss specific instances where you've successfully guided engineers in their professional growth.
We think you need these skills to ace Engineering Manager (Trust & Transparency) London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing engineering teams and developing customer-focused products. Emphasise your background in scalable distributed systems and any relevant technologies like AWS or Google Cloud.
Craft a Compelling Cover Letter: In your cover letter, express your passion for trust and transparency. Discuss how your leadership style fosters collaboration and accountability, and provide examples of how you've successfully developed and retained skilled team members.
Showcase Relevant Experience: When detailing your work history, focus on specific projects where you managed cross-functional teams. Highlight your experience with API technologies, Agile methodologies, and any metrics you've used to drive team performance.
Prepare for Potential Questions: Anticipate questions related to your management style, experience with high-volume data processing, and how you handle risk management. Be ready to discuss how you would contribute to Trustpilot's mission and values.
How to prepare for a job interview at Liviu Mesesan
✨Showcase Your Leadership Skills
As an Engineering Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've fostered collaboration, accountability, and high performance in your previous roles.
✨Understand the Technology Stack
Familiarise yourself with the technologies mentioned in the job description, such as AWS, React, and Node.js. Be ready to discuss your experience with these tools and how they can be leveraged to enhance user trust and transparency.
✨Emphasise Stakeholder Management
Highlight your experience in managing stakeholders and working cross-functionally. Be prepared to discuss how you've aligned engineering efforts with business goals and communicated effectively with various teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to manage risks or make crucial technical decisions, and be ready to explain your thought process.
