AI Enablement Manager (12 months FTC)

AI Enablement Manager (12 months FTC) – Liviu Mesesan

At Trustpilot, we’re on an incredible journey to become the universal symbol of trust. We run the world’s largest independent consumer review platform and are launching a mission to make AI a core skill for every employee. As an AI Enablement Manager, you will lead the company‑wide AI Centre of Excellence, empower teams to harness AI for productivity, and create a vibrant community of AI champions.

What You’ll Be Doing

• Establish and lead Trustpilot’s AI Centre of Excellence, including the AI Champions network.
• Build awareness and confidence in AI by designing and delivering workshops, training programs, and internal content.
• Support company‑wide initiatives such as quarterly AI demos to showcase practical applications.
• Partner with digital, product, data, and procurement teams to ensure responsible and cost‑effective AI adoption.
• Help establish guidelines for ethical and effective use of AI.
• Stay ahead of AI trends and innovations, translating them into actionable opportunities for the business.

Who You Are

• Proven experience in business analysis, digital transformation, enablement, AI product ownership, or technology consulting.
• Experience in change management, learning & development, or adoption programs that influence culture and technology uptake.
• Skilled at designing and delivering workshops, training sessions, and educational content for diverse audiences.
• Strong understanding of digital systems, data platforms, and AI tools, with a practical approach to applying them.
• Excellent communicator and collaborator, able to bridge the gap between technical experts and business stakeholders.
• Confident in leading workshops, pilots, and change management initiatives that drive adoption and deliver real outcomes.
• Curious and experimental, with a strong interest in how AI can be applied in real business contexts.
• Experienced in project management and agile methodologies, with a track record of delivering business value through technology.
• Familiar with the ethical considerations of AI and able to help shape responsible adoption.

What’s In It For You

• Flexible working options.
• Competitive compensation package + bonus.
• 25 days holiday per year, increasing to 28 days after 2 years.
• Two paid volunteering days a year.
• Rich learning and development opportunities via Trustpilot Academy and Blinkist.
• Pension and life insurance.
• Health cash plan, online GP, 24/7 employee assistance plan.
• Full access to Headspace.
• Paid parental leave.
• Season ticket loan and cycle-to-work scheme.
• Central office with table tennis, gaming corner, coffee bars, and refreshments.
• Regular opportunities to connect and get to know fellow Trusties.
• Access to over 4,000 deals and discounts across travel, electronics, fashion, fitness, cinema, and more.
• Independent financial advice and free standard professional mortgage broker advice.

Still not sure?

We want to create a diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences and how you will contribute to our culture. Even if you don’t feel you meet all the requirements, we would still love to hear from you.

About Trustpilot

Trustpilot began in 2007 with the vision of being the universal symbol of trust, bringing consumers and businesses together through reviews. Today, we have more than 300 million reviews and 64 million monthly active users, with 140 billion Trustbox impressions annually. We have over 1,000 employees and are headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan, and New York. Our culture is built on collaboration, respect, and diversity.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally where necessary for the uses and disclosures stated in our Privacy Policy.