Livity Life Ltd is seeking a Nights - Contact Centre Call Coordinator to join our Technology Enabled Care (TEC) Alarm Receiving Centre in Worcester. This on-site role handles incoming alarms and calls, delivering compassionate support to vulnerable service users, and works 9pm–7:30am on 4 on/4 off shifts in a fully office-based environment.
You will respond to alarms, update records, coordinate care, and ensure timely escalation when required, while maintaining TSA guidelines and exceptional
Night TEC Alarm Centre Coordinator — Calm Care in Worcester employer: Livity Life Ltd
Livity Life Ltd is an exceptional employer that prioritises the well-being and development of its employees in Worcestershire. With a supportive work culture that values teamwork and compassion, we offer comprehensive training and growth opportunities for our staff, ensuring they are well-equipped to provide vital support to our service users. Join us to be part of a dedicated team that makes a meaningful impact on people's lives through Technology Enabled Care.
