We are looking for an experienced Senior Manager, UK Customs & Trade Compliance to serve as a trusted subject matter expert on UK Customs, International Trade Compliance and HMRC requirements.
This is a high-impact opportunity to shape our UK Customs & Trade Compliance solutions, support strategic customer engagements, and strengthen our position in the UK market.
Working closely with our UK Sales Team, customers and internal stakeholders, you will use your deep technical expertise to help organizations navigate complex customs and compliance challenges, manage regulatory risk and develop practical, commercially viable solutions.
This is not a traditional sales role. You will act as a trusted technical advisor, bringing credibility and expertise to customer conversations and strategic commercial opportunities.
What You’ll Do
- Serve as a senior UK Customs and Trade Compliance subject matter expert.
- Advise customers, prospects and internal teams on UK customs and international trade requirements.
- Provide expert guidance on customs procedures, tariff classification, customs valuation, rules of origin, duty management and border requirements.
- Maintain expert knowledge of UK customs legislation, HMRC guidance and relevant regulatory developments.
- Support technical discussions with HMRC and other regulatory bodies where required.
- Assess customer supply chains to identify customs, compliance, operational and financial risks.
- Develop practical and commercially viable solutions to complex customs and trade compliance challenges.
Customer & Commercial Solutions
- Partner with the UK Sales Team on strategic customer and new business opportunities.
- Participate in customer and prospect meetings as a senior Customs and Trade Compliance expert.
- Translate complex regulatory requirements into practical solutions tailored to customer needs.
- Support the development and review of customer proposals, Statements of Work (SoWs), presentations and RFP responses.
- Provide technical expertise and regulatory credibility throughout complex customer engagements.
Industry & Market Engagement
- Represent the company at customer events, industry forums, trade associations and conferences.
- Contribute to webinars, workshops, presentations, articles and other thought-leadership activities.
- Partner with Marketing on customs and trade compliance content, industry insights and customer education.
- Help strengthen the company’s reputation as a trusted provider of customs and trade compliance solutions in the UK.
What You’ll Bring
- At least 7 years of relevant experience in UK Customs, International Trade Compliance, Customs Brokerage, Freight Forwarding, Trade Consulting or a related field.
- Strong knowledge of UK Customs legislation and HMRC requirements.
- Practical experience with customs authorizations, special procedures, tariff classification, rules of origin, customs valuation and import/export compliance.
- Experience with customs audits, compliance reviews and customs risk management.
- Demonstrated ability to advise customers on complex customs and international trade challenges.
- Experience supporting customer-facing commercial opportunities as a technical subject matter expert.
- Strong commercial awareness with the ability to turn complex regulatory requirements into practical business solutions.
- Excellent stakeholder management, communication and presentation skills.
- Ability to influence senior decision-makers and build credibility with customers and internal stakeholders.
- Strong analytical, problem-solving and risk assessment capabilities.
- Ability to work independently in a senior expert capacity.
Education & Professional Qualifications
A Bachelor’s degree in International Trade, Customs, Supply Chain, Logistics, Business, Law or a related discipline, or equivalent professional experience, is required.
Relevant professional customs or international trade qualifications are desirable. These may include:
- Level 4 Certificate or Level 5 Diploma in Customs Compliance;
- Chartered Institute of Export & International Trade (IOE&IT) qualifications;
- other equivalent recognized customs or international trade qualifications.
Formal training in areas such as Tariff Classification, Rules of Origin or Customs Valuation would also be advantageous.
Location & Travel
The role is expected to operate primarily from a Home Office, with approximately 60–80% of the role performed remotely and the remaining time spent at Livingston’s London office and/or customer premises.
Occasional European travel may be required.
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Senior Manager, UK Customs & Trade Compliance employer: Livingston International
At Livingston, we pride ourselves on being a leading employer in the international trade sector, offering a dynamic and collaborative work environment that fosters professional growth and recognition. Our commitment to employee development is reflected in our comprehensive benefits package, flexible work culture, and opportunities for continuous learning, all while working alongside industry leaders at our strategic location in Basildon. Join us to make a meaningful impact in a company that values diversity, equity, and inclusion.
